Research and consultations

At BCCOHP, we are committed to transparent, trustworthy and credible regulation. Engaging and building positive relationships with our many audiences is an important part of achieving this. 

Research initiatives


A key element of modernized regulation is measurement.

We regularly conduct meaningful research and survey our audiences to inform our regulatory decision-making. Some of our current and recent research initiatives are highlighted below. 

Research partner: Pivotal Research  

BCCOHP launched its first engagement study of oral health professionals in early 2023. The engagement study asked oral health professionals about their experiences and perceptions of BCCOHP, as well as renewal, quality assurance and practice guidelines. The study had two phases: 

Phase 1: An online panel with participants from the different oral health professional types explored topic areas in order to inform a survey of all oral health professionals.   

Phase 2: All oral health professionals were invited to provide input through an online survey. Participants were asked to respond to questions and statements about:  

  • quality assurance   
  • registration/certification and renewal  
  • health equity and cultural safety  
  • team-based care  
  • communication preferences 

Results of this phase are helping to frame and inform a number of BCCOHP’s planned initiatives and regulatory functions in a structured and sustainable way. View the report here >>

Status: closed 

Research partner: Pivotal Research 

The Voice of Patient research program asks patients and the public about their experiences with oral health care and about their perceptions of how oral health care is regulated.   

In November 2022, we launched our first Voice of Patient baseline study of 2,000 patients and members of the public. Smaller surveys will be conducted on a regular basis. The Voice of Patient research program is used to measure regulatory performance, oral health perceptions and access to oral health care, and measures of the patient experience.  View the Voice of Patient (Report) here >> 

Status: Ongoing

Voice of Patient Dashboard

The image below shows key highlights from the Voice of Patient study.


One of BCCOHP’s strategic focuses as outlined in our strategic plan is to unify core regulatory functions and professional and ethical standards that protect the public from harm and promote the public interest. Consultation with our key audiences provides us with valuable feedback that will help frame and inform the way we approach this work.

Consultation on BCCOHP’s standards and guidance

Research partner: Pivotal Research 

Following the amalgamation to create BCCOHP, the pre-existing standards from the legacy colleges ported over to the new organization. As a result, there are currently four sets of standards in place for the oral health team.  

A key strategic priority is to create a single set of professional and ethical standards for all regulated oral health professionals. The draft Standards Framework is the first step in developing these. The framework will: 

  • underpin the development of standards and guidance that will follow, and  
  • create a clearly defined structure for how standards and guidance are written 

In July 2023, members of BCCOHP’s Oral Health Professionals Research Panel were invited to provide feedback on BCCOHP’s draft Standards Framework document that outlines the structure and approach for how BCCOHP will format and develop standards and guidance for oral health professionals. 

More information about next steps in the consultation process will be shared as it becomes available.

Advisory panel

Get involved: join our oral health professionals research panel

BCCOHP is building a panel of respondents that will be invited to participate in research engagements such as focus groups and online discussion boards. These will be administered by a third-party research firm, Pivotal Research.

If you are interested and consent to participate, Pivotal Research will contact you periodically via email to inquire about your interest in different research initiatives. You will be able to unsubscribe from the panel at any time.

If you have questions about the panel or how your contact information will be used, please email