Careers

Who we are

The BC College of Oral Health Professionals (BCCOHP) is the regulatory body for all oral health professionals in BC. BCCOHP’s role is to protect the public and promote better health outcomes for patients. BCCOHP regulates 16,000 oral health professionals including certified dental assistants, dental therapists, dental hygienists, dental technicians, denturists and dentists. We protect the public in three main ways: 

  1. Ensuring that oral health professionals are able to practise competently 
  2. Setting standards for the delivery of safe and patient-centred oral health care 
  3. Investigating complaints about oral health professionals 

Our vision is to reimagine oral health care oversight in BC. We believe that everyone will be able to see themselves in our vision statement: patients/public, oral health care professionals, and those within BCCOHP.

Our mission is to safeguard the public from harm and discrimination by diligently overseeing safe, competent, ethical, and team-based oral health care, ensuring trustworthiness in our regulatory practices.

  • We put people first. We recognize that the most important resource in delivering our mission is the diversity and knowledge of people. 
  • We do what we say. We are committed to achieving meaningful outcomes for patients and the public, and to being transparent about our work and its impact.  
  • We get it done. We build credibility and trustworthiness through the quality of our regulatory work, while approaching new challenges with openness and curiosity.  
  • We take the long view. Through continuous improvement, we use our influence to make a positive impact today and in the future. 
  • Regulatory leadership: Identify strategic opportunities within regulatory modernization, including seamless transition to new governing legislation.
  • Cultural safety and humility: Uphold Indigenous rights and promote reconciliation through the regulation and delivery of oral health care.
  • Health equity and anti-discrimination: Prevent harm and discrimination to create equity in oral health care experience, delivery and outcomes.
  • Modernized regulatory functions: Unify core regulatory functions and establish patient-centred standards that prioritize patient safety and promote the public interest.

Learn more >>

Our work environment

BCCOHP provides a working environment that is welcoming, respectful, and rewarding. We offer opportunities for personal and professional growth and encourage reasonable work-life balance with flexible work arrangements including hybrid work options, and flexible start and end times. 

BCCOHP has two offices located on the traditional, ancestral and unceded territory of the Coast Salish and Lekwungen Peoples, represented today by the Musqueam, Squamish, Tsleil-Waututh, Songhees and Esquimalt Nations (Vancouver and Victoria). In keeping with our commitment to support the provision of safe, effective, culturally sensitive oral health care for people in British Columbia, we aim to have a culturally safe work environment that recognizes and deconstructs colonial structures and is free from racism and discrimination. 

BCCOHP offers a compensation package that includes a competitive salary, extended health and dental care, and professional development allowance, and personal days for employees to use to allow themselves to look after their health and well-being and attend to their personal schedules.

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Job postings

Open

Department: Registration & Certification

Reporting to: Manager, Registration & Certification

Position Type: Permanent, Full-time

Work Location: BCCOHP Offices (Vancouver or Victoria) – Hybrid

Salary: $51,113.48 – 60,133.50. Please see the total compensation & perks section for more details.

Position Posted: July 8, 2024

Application Deadline: Open until filled

Apply to: Sage HR

About the Role 

BCCOHP is seeking a permanent, full-time Administrative Assistant, Registration & Certification to join our Registration & Certification team.

The successful candidate, reporting to the Manager, Registration & Certification, will be responsible for providing administrative assistance to the Registration & Certification team ensuring only those who meet the regulator’s requirements for registration or certification are registered. 

Essential Duties

  • Assist the coordinators in the department with applications for all registration categories and certified dental assistants (CDAs); verify completeness of application; follow up with applicants on incomplete applications; data entry; receive and sort documents sent by mail for the Registration department.
  • Respond to inquiries regarding registration or certification from applicants and registrants and CDAs, including the reinstatement process.
  • Update registrant and CDA records.
  • Follow-up on open and incomplete applications.
  • Prepare welcome letters and wall certificates.
  • Prepare letters and certificates of standing for all registrant categories and CDAs for signature from senior staff.
  • Track the Registration email inbox and forward emails appropriately within the department.
  • Provide daily balanced reports to the finance department when needed.
  • Monitor, collect and process non-sufficient funds (NSF) and reinstatement fees as needed.
  • Generate duplicate registration certificates upon request.
  • Assist with the processing of duplicate prescription pad requests.
  • Assist with inquiries during annual renewal from registrants and CDAs.
  • Take meeting minutes as needed.
  • Other administrative tasks where required.

Essential Skills and Qualifications

  • Minimum two years of office experience.
  • Excellent computer skills with proficiency in Microsoft Office.
  • Ability to maintain tact, grace, and diplomacy in all situations.
  • Ability to handle sensitive and confidential information with discretion.
  • Strong attention to detail.
  • Strong clerical and administrative skills.
  • Strong written and verbal communication skills.
  • Strong organizational skills with the ability to multi-task and prioritize.
  • Strong critical thinking, analytical, and problem-solving skills.
  • Experience using a database or customer relations management system and electronic filing system is an asset.
  • Previous work experience in a regulatory or not-for-profit environment is an asset.

Work Arrangement

Work Hours

BCCOHP’s regular hours of business are 8:30 am to 4:30 pm, Monday through Friday. This is a full-time permanent position, requiring 35 hours per week (7 hours per day).

Flexibility

BCCOHP offers flexibility for a hybrid work arrangement depending on the role and operational needs. The number of days required to be in office for this position is dependent on operational needs and workload.

We also offer core work hours between 9:30 am – 2:30 pm. The successful candidate may adjust their work day as long as they are working within the set core work hours, and depending on operational needs.

Total Compensation & Perks

The successful candidate will be offered a competitive compensation and benefits package and can typically expect a starting annual salary between $51,113.48 and $55,623.49 depending on factors such as skills, experience, and education relative to the requirements of the role. Salaries are reviewed annually based on performance and market trends, allowing employees to potentially earn up to the maximum of the current pay band, $60,133.50.

BCCOHP offers the following benefits and perks:

  • Extended health and dental benefits plan
  • RRSP contributions
  • Parking/transit subsidy
  • Paid time off (15 vacation days, 5 sick days, and 7 personal days per year)
  • Maternity/parental leave top-up
  • Annual professional development allowance
  • Office closures in addition to statutory holidays including Easter Monday and winter office closure (December 24th to January 1st each year)
  • Early office closure on Fridays during the summer

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. No phone calls, no recruiters, please.

How to Apply

If you are interested in joining our team, click here to apply. Applications will be accepted until the position is filled.

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. No phone calls, no recruiters, please.

Department: Professional Practice

Reporting to: Manager, Professional Advisors

Position Type: Permanent, Part-time

Work Location: BCCOHP Offices (Vancouver or Victoria) – Hybrid

Compensation: $46.13 – $57.66 per hour

Position Posted: June 13, 2024

Application Deadline: Open until filled

Apply to: Sage HR

About the Role

BCCOHP is seeking a permanent, part-time Denturist Advisor to join a team of professional advisors within the Professional Practice department.

The successful candidate, reporting to the Manager, Professional Advisors, the successful candidate will work across BCCOHP’s functions supporting regulatory work, projects, and communications where professional expertise is required.

The Advisor provides information and clarification for oral health professionals and members of the public, on issues related to the Standards and Guidance materials of BCCOHP. This role will also assist in the review and development of Standards and Guidance documents for BCCOHP.

In this role, the Advisor will support the Inquiry Committee by acting as a subject matter expert and conducting investigations, liaising with registrants and other BCCOHP stakeholders.

Essential Duties

Professional Practice & Standards

  • Provide appropriate and accurate advice in response to enquiries on BCCOHP Regulations, policies, Practice Standards, Scope of Practice, and the Code of Ethics.
  • Support the Manager, Professional Advisors as required in the alignment and maintenance of standards and guidance documents.
  • Facilitate working groups in functional processes to support the revision and maintenance of standards and guidance documents.
  • Prepare information for the Standards and Guidance Committee as required.
  • Make policy recommendations related to Practice Standards and Interpretation Guidelines.
  • Contribute to revisions of BCCOHP registrant resources on the website and communication activities as needed.
  • Support various departments in researching and writing draft policy documents as needed.
  • Support engagement, communications, and policy development through professional advisory role.
  • Work across the organization to provide professional expertise.
  • Assist the Registration Department with the review of denturist education programs as part of the recognition process.

Complaints

  • Handle enquiries and complaints about BCCOHP registrants concerning professional practice, professional conduct and impairment affecting ability to practise in the area of oral health or to carry out delegated services.
  • Review new complaints to identify issues of concern and assess risk/complexity.
  • Conduct investigations, resolve regulatory concerns, arrange remedial education programs, and attend mediations, practice audits, and inspections.
  • Conduct interviews with complainants, witnesses, and registrants who have received complaints.
  • Draft comprehensive investigation reports and attend internal weekly meetings to discuss complaint files.
  • Draft comprehensive reports outlining facts and evidence, and investigative findings for the Inquiry Committee and attend meetings regarding complaint files as needed.
  • Attend as a witness or advisor at Discipline Hearings.
  • Remain current on practice issues related to denturism and conducting regulatory investigations.
  • Remain current on changing aspects of denturism through research, courses and/or experiential practice.
  • Engage in ongoing education related to the role of investigator to ensure currency in practice.
  • Participate in tasks, projects, and programs normally outside the position description necessary for the efficient operation of BCCOHP as required.

Other Responsibilities

  • Participate in the development of relevant BCCOHP projects, policies and programs.
  • Remain current on changing aspects of denturist practice through research, courses and/or experiential practice.    

Essential Skills and Qualifications

  • Minimum seven years of experience as a practising denturist.
  • Regulatory Policy experience an asset.
  • Strong verbal and written communication skills.
  • Meticulous with excellent organizational skills and strong attention to detail.
  • Superior time management with the ability to multitask, organize and prioritize work and handle interruptions and changing priorities.
  • Ability to remain calm and composed under pressure.
  • Ability to problem solve and identify alternate approaches or solutions to issues.
  • Strong collaborative and team skills.
  • Strong interpersonal skills, compassionate but confident with the ability to engage in difficult conversations with tact and clarity.
  • Understanding and respect for process.

Work Arrangement

Work Hours

BCCOHP’s regular hours of business are 8:30 am to 4:30 pm, Monday through Friday. This is a part-time permanent position with flexible hours.

Flexibility

BCCOHP offers flexibility for a hybrid work arrangement depending on the role and operational needs. The number of days required to be in office for this position is dependent on operational needs and workload.

We also offer core work hours between 9:30 am – 2:30 pm. The successful candidate may adjust their work day as long as they are working within the set core work hours, and depending on operational needs.

Total Compensation & Perks

The successful candidate will be offered a competitive compensation and benefits package. The compensation for this role is $46.13 – $57.66 per hour. The compensation offered will be determined based on factors such as experience relative to the requirements of the role.

BCCOHP offers the following benefits and perks: 

  • Annual professional development allowance 
  • Office closures in addition to statutory holidays including Easter Monday and winter office closure (December 24th to January 1st each year)
  • Early office closure on Fridays during the summer 

How to Apply

If you are interested in joining our team, click here to apply. Applications will be accepted until the position is filled.

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. No phone calls, no recruiters, please.

Department: Professional Conduct, Competence & Fitness

Reporting to: Acting Director, Professional Conduct, Competence & Fitness

Position Type: Permanent, Full-time

Work Location: Vancouver or Victoria – Hybrid

Salary: $72,466.56 – $90,583.20

Position Posted: May 30, 2024

Application Deadline: June 17, 2024

Apply to: Sage HR

About the Role 

BCCOHP is seeking a permanent, full-time Regulatory Compliance Officer (RCO) to join our Professional Conduct, Competence & Fitness department. The successful candidate, reporting to the Acting Director, Professional Conduct, Competence & Fitness, the successful candidate will play an integral role in the investigation of standard and early resolution complaint matters by drafting Investigation Reports and related remedial documents to the Inquiry Committee, as well as related correspondence to registrants, counsel and complainants summarizing the investigation and confirming the dispositions directed by the Inquiry Committee.

Essential Duties

  • Support Complaint Investigators and the Acting Director, Professional Conduct, Competence & Fitness by drafting correspondence to counsel, registrants and complainants, letters of agreement, consent orders, investigation reports, closing letters and summaries of complaints for consideration by the Inquiry Committee.
  • Ensure investigative and procedural protocols are conducted in accordance with the relevant legislation (Health Professions Act, Criminal Records Review Act, Administrative Tribunals Act, and the College’s Bylaws).
  • Attend Inquiry Committee Panel meetings as needed.
  • Conduct legal and other research as needed.
  • Assimilate large and complex amounts of information to write investigation reports and meaningful closing letters to both complainants and registrants. 

Essential Skills and Qualifications

  • Minimum three years of progressive experience in either Administrative Law or a regulatory body.
  • Paralegal designation and/or undergraduate degree in a relevant field or discipline.
  • A passion and aptitude for writing, advanced legal research, and analytical skills.
  • Sound working knowledge of administrative law principles and procedural fairness.
  • Ability to maintain tact, grace, and diplomacy in all situations.
  • Strong organizational skills with the ability to multi-task and prioritize.
  • Ability to handle a complex and diverse caseload.
  • Excellent organizational, communication and interpersonal skills with the ability to work independently and collaboratively within a team.
  • Willing to adapt in an ever-changing environment and able to cope with a busy office, tight deadlines, and a multitude of tasks simultaneously.
  • Ability to handle sensitive and confidential information with discretion.
  • Excellent computer skills with proficiency in Microsoft Office.
  • Experience using a database or customer relations management system and electronic filing system.

Work Arrangement

Work Hours

BCCOHP’s regular hours of business are 8:30 am to 4:30 pm, Monday through Friday. This is a full-time permanent position, requiring 35 hours per week (7 hours per day).

Flexibility

BCCOHP offers flexibility for a hybrid work arrangement depending on the role and operational needs. The number of days required to be in office for this position is dependent on operational needs and workload.

We also offer core work hours between 9:30 am – 2:30 pm. The successful candidate may adjust their work day as long as they are working within the set core work hours, and depending on operational needs.

Total Compensation & Perks

The successful candidate will be offered a competitive compensation and benefits package. The annual salary range for this position is $72,466.56 – $90,583.20. The salary offered will be determined based on factors such as experience relative to the requirements of the role.

BCCOHP offers the following benefits and perks:

  • Extended health and dental benefits plan
  • RRSP contributions
  • Parking/transit subsidy
  • Paid time off (15 vacation days, 5 sick days, and 7 personal days per year)
  • Maternity/parental leave top-up
  • Annual professional development allowance
  • Office closures in addition to statutory holidays including Easter Monday and winter office closure (December 24th to January 1st each year)
  • Early office closure on Fridays during the summer

How to Apply

If you are interested in joining our team, click here to apply. Applications will be accepted until June 17, 2024.

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. No phone calls, no recruiters, please.

Shortlisting

The posting period for these recent job opportunities has closed. 

Department: Finance, IT & Operations

Reporting to: Executive Director, Finance, IT & Operations

Position Type: Permanent, Full-time

Work Location: Vancouver – Hybrid

Salary: $112,323.38 – $149,764.50

Position Posted: May 16, 2024

About the Role

BCCOHP is seeking a permanent, full-time Manager, IT to join our Finance, IT & Operations team. The successful candidate, reporting to the Executive Director, Finance, IT & Operations, the successful candidate will lead the development and execution of IT initiatives aligned with the organization’s strategic objectives and oversight of IT Operations.

This role is responsible for overseeing all IT functions within the organization, including management of technology operations, implementation of new IT systems and policies, planning and execution of projects, strategic planning and budgeting.

Essential Duties

Technology Strategy and Planning

  • Collaborate with executive leadership to define and articulate the organization’s IT vision, goals, and strategic priorities.
  • Develop and maintain a comprehensive IT roadmap that aligns with business objectives and drives digital transformation initiatives.
  • Evaluate emerging technologies and trends to identify opportunities for innovation and competitive advantage.

IT Governance and Risk Management

  • Establish and enforce IT governance frameworks, policies, and procedures to ensure compliance with regulatory requirements and industry standards.
  • Oversee risk management activities, including cybersecurity, data privacy, and business continuity planning.
  • Conduct regular audits and assessments to identify potential vulnerabilities and mitigate risks.

Project and Portfolio Management

  • Support the prioritization, planning, and execution of IT projects and initiatives in collaboration with cross-functional teams.
  • Support the scoping, objectives, and deliverables, and ensure projects are completed on time and within budget.
  • Support the implementation of projects, leveraging best practices and methodologies to optimize resource allocation and maximize project success.

Vendor and Stakeholder Management

  • Manage relationships with IT vendors, suppliers, and service providers to ensure the delivery of high-quality products and services.
  • Collaborate with internal stakeholders to understand their IT requirements and priorities and develop solutions that meet their needs.
  • Facilitate communication and collaboration between IT and other business units to foster alignment and synergy.

IT Performance and Metrics

  • Establish key performance indicators (KPIs) and metrics to measure the effectiveness and efficiency of IT operations and initiatives.
  • Monitor and analyze IT performance data to identify trends, opportunities for improvement, and areas of concern.
  • Prepare regular reports and presentations for executive leadership to communicate IT performance and impact on business outcomes.

Security Lead

  • Oversee the administration of BCCOHP’s Cyber Security and Data Protection Policies including disaster recovery and incident and breach management.

Team Management and Leadership

  • Provide leadership, management, mentorship, and supervision of the IT team.
  • Ensure the IT team has a clear understanding of their role, accountability, authority, and responsibilities.
  • Ensure the IT team is provided with performance review and planning.

Essential Skills and Qualifications

  • Minimum five years of experience in IT leadership roles, with a focus on strategic planning, governance, and project management.
  • Proven track record of developing and implementing successful IT strategies that drive business value and innovation.
  • Strong understanding of IT governance frameworks, risk management practices, and regulatory compliance requirements.
  • Excellent communication, leadership, and stakeholder management skills.
  • Preferred Bachelor’s or Master’s degree in computer science, Information Technology, or a related field.

Work Arrangement

Work Hours

BCCOHP’s regular hours of business are 8:30 am to 4:30 pm, Monday through Friday. This is a full-time permanent position, requiring 35 hours per week (7 hours per day).

Flexibility

BCCOHP offers flexibility for a hybrid work arrangement depending on the role and operational needs. The number of days required to be in office for this position is dependent on operational needs and workload.

We also offer core work hours between 9:30 am – 2:30 pm. The successful candidate may adjust their work day as long as they are working within the set core work hours, and depending on operational needs.

Total Compensation & Perks

The successful candidate will be offered a competitive compensation and benefits package. The annual salary range for this position is $112,323.38 – $149,764.50. The salary offered will be determined based on factors such as experience relative to the requirements of the role.

BCCOHP offers the following benefits and perks:

  • Extended health and dental benefits plan
  • RRSP contributions
  • Parking/transit subsidy
  • Paid time off (20 vacation days, 5 sick days, and 7 personal days per year)
  • Maternity/parental leave top-up
  • Annual professional development allowance
  • Office closures in addition to statutory holidays including Easter Monday and winter office closure (December 24 to January 1 each year)
  • Early office closure on Fridays during the summer

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. No phone calls, no recruiters, please.

Position Type: Permanent, Full-time 

Location: BCCOHP Offices (Vancouver/Victoria) – Hybrid

Application Deadline: Open until filled

About the Role 

BCCOHP is seeking a permanent, full-time Accounts Receivable Coordinator to join our accounting team within the Finance, IT & Operations department. This position will report to the Manager, Accounting.

The successful candidate will assist with maintaining accounts receivable and incoming cash flow from various methods including cheques, cash and credit card payments. The AR Coordinator also provides back-up for the Accounting Officer.

Essential Duties

  • Reconcile daily deposits processed in CRM.
  • Prepare and record all deposits daily (cheque, cash and credit card transactions).
  • Deposit cash/cheques at the bank on a weekly basis.
  • Ensure all deposits are accurately accounted for and correctly allocated to the appropriate general ledger accounts.
  • Maintain accounts receivables in accordance with the College’s policies and Generally Accepted Accounting Principles (GAAP) such as maintaining Accounts Receivable sub-ledger, recording all receipts to proper revenue accounts based on the budget, and preparing Aged Accounts Receivable report monthly.
  • Perform duties for the General Ledger such as maintaining chart of accounts based on annual budget; and preparing monthly, adjusting, closing, and reversing journal entries.
  • Prepare bank reconciliations for the College’s operational account and the trust welfare account.
  • Assist the external auditors for the annual audit.
  • Maintain and control College’s Petty Cash and Cash Float funds.
  • Respond to general enquiries regarding financial matters.
  • Upload all scanned accounting documents to SharePoint.
  • Provide back-up for Accounting Officer (Accounts Payable) as needed.
  • Other duties as assigned.

Essential Skills and Qualifications

  • Diploma or certificate in accounting.
  • Minimum three years’ related working experience in corporate environment.
  • Strong interpersonal skills.
  • Fluency in written and spoken Business English.
  • Effective communication skills with individuals at all levels of the organization.
  • Excellent data entry skills, including accuracy in spelling and grammar.
  • Strong attention to detail.
  • Able to work efficiently as a part of a team as well as independently.
  • Intermediate to advanced knowledge of Accounting software and Microsoft Office including MS Word, Outlook and Excel.
  • Curious, able, and willing to learn.
  • Ability to maintain tact, grace, and diplomacy in all situations.

Work Arrangement

Work Hours

BCCOHP’s regular hours of business are 8:30 am to 4:30 pm, Monday through Friday. This is a full-time permanent position, requiring 35 hours per week (7 hours per day).

Flexibility

BCCOHP offers flexibility for a hybrid work arrangement depending on the role and operational needs. The number of days required to be in office for this position is dependent on operational needs and workload.

We also offer core work hours between 9:30 am – 2:30 pm. The successful candidate may adjust their work day as long as they are working within the set core work hours, and depending on operational needs.

Total Compensation & Perks

The successful candidate will be offered a competitive compensation and benefits package. The annual salary range for this position is $58,374.00 – $72,967.50. The salary offered will be determined based on factors such as experience relative to the requirements of the role.

BCCOHP offers the following benefits and perks:

  • Extended health and dental benefits plan
  • RRSP contributions
  • Parking/transit subsidy
  • Paid time off (15 vacation days, 5 sick days, and 7 personal days per year)
  • Maternity/parental leave top-up
  • Annual professional development allowance
  • Office closures in addition to statutory holidays including Easter Monday and winter office closure (December 24th to January 1st each year)
  • Early office closure on Fridays during the summer

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. No phone calls, no recruiters, please.

Department: Registrar’s Office

Reporting to: Registrar & CEO

Position Type: Permanent, Full-time

Work Location: BCCOHP Offices (Vancouver/Victoria) – Hybrid

Salary: $130,099.50 – 173,466.00

Position Posted: May 8, 2024

Application Deadline: June 10, 2024

About the Role 

BCCOHP is seeking a permanent, full-time Director, Cultural Safety and Humility. Reporting to the Registrar & CEO, the successful candidate will be a member of the BCCOHP Senior leadership team and plays a pivotal leadership role in the development and execution of strategies for Indigenous cultural safety and humility, and supports BCCOHP’s overall reconciliation, equity, diversity and inclusion initiatives.

This position will partner with peers and senior leaders to help implement BCCOHP’s initiatives to embed cultural safety and humility within the organization and ensure BCCOHP meets its legal and ethical obligations to address Indigenous-specific racism in the delivery of oral health care. This role will develop and lead strategies for Indigenous anti-racism and cultural safety and ensure these principles are woven into BCCOHP policies, practices, regulatory functions and are reflected in BCCOHP staff, board and committees.

The Director, Cultural Safety and Humility will help build and foster relationships with Indigenous Knowledge Keepers, organizations, and communities to collaborate on BCCOHP projects and initiatives. The position will develop, support and work with an Indigenous Advisory Circle, engaging the group for advice, feedback, and direction on initiatives, process, and policy.

This work will require significant engagement with First Nations, Inuit and/or Métis Peoples. Applicants should provide evidence of the capacity, experience and track record of working and engaging with Indigenous communities in a meaningful and culturally safe way.

While preference will be given to applicants who are Indigenous, BCCOHP will consider applications from non-Indigenous allies. We invite applicants to self-identify within their resume or cover letter if they are comfortable doing so.

Essential Duties

  • Program development: Oversee the development and delivery of Indigenous Cultural Safety & Humility strategies and plans and facilitate continuous improvement and maintenance of programs (Indigenous Cultural Safety and Humility Project).
  • Engagement: Address anti-Indigenous racism and promote cultural safety by engaging and working with Indigenous Peoples.
  • Strategic planning: Taking a systemic approach, lead the planning, alignment, implementation, evaluation, and transformation of organizational strategies, services and programs to advance cultural safety and humility initiatives throughout BCCOHP.

Partners with leaders across the organization to ensure cross-program development and key initiatives are supported to integrate reconciliation, cultural safety, anti-racism, equity, diversity and inclusion are incorporated into BCCOHP strategic plan, goals and objectives.

Supports the work and integration across BCCOHP regarding preparation and implementation of the new Health Professions and Occupations Act (HPOA) related to discrimination, cultural safety and humility, etc. to ensure BCCOHP is compliant with the Act.

  • Review of regulatory processes: Identify improvements to regulatory processes to ensure they are culturally safe, trauma aware and inclusive so that members of the public, particularly Indigenous peoples’, feel safe and respected when contacting the regulator and filing complaints.
  • Communication and collaboration: Build and foster trusting relationships with key partners and audiences, including Indigenous communities, people and leaders to collaborate and support BCCOHP cultural safety initiatives. Contribute to Indigenous-specific engagement strategies.
  • Learning strategies: Identify and facilitate anti-racism and decolonial learning opportunities and training for BCCOHP staff, board and committee members to build organizational leadership capacity for integrating cultural safety and humility within BCCOHP and for the oral health professionals it regulates.
  • Workplace culture: Support the development and maintenance of an inclusive and safe workplace culture that recognizes and addresses colonial structures and racism within the organization.
  • Expertise: Bring lived experience, leadership and expertise to support culturally safe and inclusive programs, services and engagement to the communities we serve. Bring an understanding of restorative and trauma-informed approaches to cultural safety and principles of UNDRIP and DRIPA. Support and work with an Indigenous Advisory Circle.
  • Maintenance and reporting: Continue to build out cultural safety and humility throughout the organization through reporting (data reports, activity reports, project updates) and continual monitoring and improvement of cultural safety and humility initiatives.

Essential Skills and Qualifications

  • A level of education, training, and experience that provides you with the skills and ability to advance systems level change and foster systems thinking to lead change.
  • Demonstrated experience implementing anti-racism, CSH, diversity and inclusion, and anti-oppression programs in complex organizations.
  • Knowledge and understanding of current and historical Indigenous issues, cultures, practices, Indigenous cultural safety, cultural humility, Indigenous-specific racism, white supremacy, anti-racism, equity, diversity, inclusion, and Indigenous worldview is required.
  • Knowledge of basic human rights and/or anti-indigenous discrimination.
  • Possess effective self-care strategies to manage/prevent vicarious trauma, burnout and/or compassion fatigue.
  • Demonstrated experience creating, running and implementing outside the box and innovative workshops.
  • Proven leadership experience.
  • Experience developing strategies and executing initiatives that drive measurable results.
  • Demonstrated ability to challenge/inspire colleagues/partners to achieve results; clear understanding of operations and anti-racism, cultural safety and humility, equity, diversity and inclusivity, and anti-oppression strategies, and able to articulate them to audiences within and outside the organization.
  • Advanced relationship-management experience and consulting skills, with the ability to influence without authority, lead, engage and build consensus across various levels of leaders through collaboration and influence.
  • Evidence of developing and implementing industry-leading best practices in approaches to reconciliation with First Nations and developing and maintaining relationships with First Nations Governments and organizations.
  • Strong interpersonal and communication skills and an ability to inspire, motivate and mobilize internal teams and colleagues, as well as oral health professionals and members of the public.
  • Ability and aptitude to respond to changing priorities and adjust milestone and targets to maintain forward momentum.
  • Demonstrated understanding of diversity, inclusion, and cultural humility.
  • Understanding of restorative and trauma-informed approaches and knowledge of relevant legislation (United Nations Declaration on the Rights of Indigenous Peoples, (UNDRIP), Declaration on the Rights of Indigenous Peoples Act (DRIPA), HPOA).
  • Regulatory and healthcare experience is an asset.

Work Arrangement

Work Hours

BCCOHP’s regular hours of business are 8:30 am to 4:30 pm, Monday through Friday. This is a full-time permanent position, requiring 35 hours per week (7 hours per day).

Flexibility

BCCOHP offers flexibility for a hybrid work arrangement depending on the role and operational needs. The number of days required to be in office for this position is dependent on operational needs and workload.

We also offer core work hours between 9:30 am – 2:30 pm. The successful candidate may adjust their work day as long as they are working within the set core work hours, and depending on operational needs.

Total Compensation & Perks

The successful candidate will be offered a competitive compensation and benefits package. The annual salary range for this position is $130,099.50 – $173,466.00. The salary offered will be determined based on factors such as experience relative to the requirements of the role.

BCCOHP offers the following benefits and perks:

  • Extended health and dental benefits plan
  • RRSP contributions
  • Parking/transit subsidy
  • Paid time off (20 vacation days, 5 sick days, and 7 personal days per year)
  • Maternity/parental leave top-up
  • Annual professional development allowance
  • Office closures in addition to statutory holidays including Easter Monday and winter office closure (December 24th to January 1st each year)
  • Early office closure on Fridays during the summer

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. No phone calls, no recruiters, please.

Department: Policy, Planning & People

Reporting to: Senior Business Analyst

Position Type: Permanent, Full-time

Work Location: Vancouver or Victoria – Hybrid

Salary: $72,466.56 – $90,583.20

Position Posted: June 21, 2024

Application Deadline: Open until filled

About the Role

BCCOHP is seeking a permanent, full-time Data Analyst to join our Project Management Office within the Policy, Planning & People department.

This position will report to the Senior Business Analyst and will play a crucial role in interpreting and analyzing data to inform strategic business decisions. The role is focused on data collection and analysis, reporting and supporting the development of modeling and analysis to support risk management.

Essential Duties

Data Collection and Analysis

  • Collect, clean, and analyze large datasets to uncover trends, patterns, and actionable insights.
  • Develop and implement databases, data collection systems, and other strategies that optimize statistical efficiency and data quality.

Reporting and Visualization

  • Create clear and compelling reports and data visualizations for various stakeholders, translating complex findings into easily understandable formats.
  • Design and maintain dashboards to track key performance indicators (KPIs) and business metrics.

Data Quality Assurance

  • Ensure data accuracy, completeness, and reliability through regular auditing and validation processes.
  • Collaborate with cross-functional teams to address data quality issues and implement solutions.

Predictive Modeling

  • Utilize statistical techniques and machine learning algorithms for predictive modeling and data forecasting.
  • Assist in the development of models to support business objectives.

Collaboration

  • Work closely with teams across the organization to understand data requirements and provide insights to drive strategic decision-making.
  • Collaborate with IT professionals to identify opportunities for process improvements, data integration, and automation.
  • Participate actively in the annual planning process, in alignment with the business plans, and to evaluate and provide feedback as the year progresses. Perform defect management and communication to the operational team.

Essential Skills and Qualifications

  • Education, training and experience equivalent to a bachelor’s degree in statistics, mathematics, computer science, or a related field, combined with three years’ experience, or equivalent combination of education and experience.
  • Proven experience as a Data Analyst.
  • Proficiency in data analysis tools and languages (e.g., SQL, Python, R).
  • Strong understanding of data modeling, database design, and data warehousing principles.
  • Experience with data visualization tools (e.g., Tableau, Power BI) is a plus.
  • Excellent problem-solving and critical-thinking skills.
  • Strong attention to detail and accuracy.

Work Arrangement

Work Hours

BCCOHP’s regular hours of business are 8:30 am to 4:30 pm, Monday through Friday. This is a full-time permanent position, requiring 35 hours per week (7 hours per day).

Flexibility

BCCOHP offers flexibility for a hybrid work arrangement depending on the role and operational needs. The number of days required to be in office for this position is dependent on operational needs and workload.

We also offer core work hours between 9:30 am – 2:30 pm. The successful candidate may adjust their work day as long as they are working within the set core work hours, and depending on operational needs.

Total Compensation & Perks

The successful candidate will be offered a competitive compensation and benefits package. The annual salary range for this position is $72,466.56 to $90,583.20. The salary offered will be determined based on factors such as experience relative to the requirements of the role.

BCCOHP offers the following benefits and perks:

  • Extended health and dental benefits plan
  • RRSP Contributions
  • Parking/transit subsidy
  • Paid time off (15 vacation days, 5 sick days, and 7 personal days per year)
  • Maternity/parental leave top-up
  • Annual professional development allowance
  • Office closures in addition to statutory holidays including Easter Monday and winter office closure (December 24th to January 1st each year)
  • Early office closure on Fridays during the summer

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. No phone calls, no recruiters, please.

Department: Policy, Planning & People

Reporting to: Senior Business Analyst

Position Type: Temporary, Full-time (one-year contract)

Work Location: Vancouver or Victoria – Hybrid

Salary: $83,959.20 – $104,949.00

Position Posted: June 21, 2024

Application Deadline: Open until filled

About the Role

BCCOHP is seeking a temporary, full-time Business Analyst to join our Project Management Office within the Policy, Planning & People department for a one-year term.

This position will report to the Senior Business Analyst and will play a critical role in analyzing business processes, gathering requirements, proposing and collaborating with cross-functional teams to implement projects effectively.

Essential Duties

Business Analysis and Requirements Gathering

  • Conduct detailed analysis of business processes, systems, and workflows.
  • Gather and document business requirements from stakeholders.
  • Perform data analysis and present findings to support decision-making.
  • Prepare key development and design deliverables, including functional specifications, integration requirements, data schemas, and design documentation.

Process Improvement and Solution Development

  • Identify areas for process improvement and propose solutions.
  • Develop functional specifications and user stories for new projects and enhancements.

Cross-functional Collaboration and Project Management

  • Collaborate with cross-functional team (e.g., IT, operations, finance) to implement solutions.
  • Monitor project progress and provide regular status updates to stakeholders.
  • Contribute to the project planning and administration.

Project Delivery and Quality Assurance

  • Assist in testing and quality assurance activities to ensure successful project delivery, including preparation of acceptance criteria, test plans, test scenarios and test cases.
  • Execute test cases and perform end-to-end testing to ensure system integrity.
  • Perform defect management and communication to the operational team.

Essential Skills and Qualifications

  • Education, training and experience equivalent to a bachelor’s degree in business administration, computer science, MIS, or related field, combined with five years’ experience, or equivalent combination of education and experience.
  • Proven experience as a Business Analyst or similar role.
  • Strong analytical skills with the ability to interpret complex data and identify trends.
  • Excellent communication and interpersonal skills to effectively collaborate with stakeholders.
  • Proficiency in business analysis tools and techniques (e.g., process modeling, requirements elicitation).
  • Experience with Agile methodologies and tools (e.g., JIRA, Scrum) is a plus.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.
  • Strong attention to detail and problem-solving skills.

Work Arrangement

Work Hours

BCCOHP’s regular hours of business are 8:30 am to 4:30 pm, Monday through Friday. This is a full-time permanent position, requiring 35 hours per week (7 hours per day).

Flexibility

BCCOHP offers flexibility for a hybrid work arrangement depending on the role and operational needs. The number of days required to be in office for this position is dependent on operational needs and workload.

We also offer core work hours between 9:30 am – 2:30 pm. The successful candidate may adjust their work day as long as they are working within the set core work hours, and depending on operational needs.

Total Compensation & Perks

The successful candidate will be offered a competitive compensation and benefits package. The annual salary range for this position is $83,959.20 to $104,949.00. The salary offered will be determined based on factors such as experience relative to the requirements of the role.

BCCOHP offers the following benefits and perks:

  • Extended health and dental benefits plan
  • Parking/transit subsidy
  • Paid time off (15 vacation days, 5 sick days, and 7 personal days per year)
  • Office closures in addition to statutory holidays including Easter Monday and winter office closure (December 24th to January 1st each year)
  • Early office closure on Fridays during the summer

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. No phone calls, no recruiters, please.

Department: Registration & Certification

Reporting to: Manager, Registration & Certification

Position Type: Permanent, Full-time

Work Location: BCCOHP Offices (Vancouver or Victoria) – Hybrid

Salary: $58,374.00 – $72,967.50

Position Posted: June 13, 2024

Application Deadline: Open until filled

About the Role

The successful candidate, reporting to the Manager, Registration & Certification, the successful candidate will be mainly responsible for receiving and processing applications for the registration of dental hygienists, overseeing the annual renewal process, coordinating corporate registration, and assisting registrants with all aspects of the dental hygienist registration.

Essential Duties

Registration

  • Review registration documents and supporting forms, policies, and procedures.
  • Coordinate the registration application process and the production of new registrant information and documentation packages.
  • Monitor applications, provide information on missing requirements, and seek advice from the Manager, Registration & Certification (the Manager) and the Director, Registration & Certification (the Director) as needed.
  • Coordinate criminal record checks including five-year criminal record re-checks.
  • Respond to registration and renewal questions by email, database messages and phone.
  • Communicate with new registrants to ensure appropriate registration requirements are provided.
  • Process documents related to registration such as requests for letters of good standing.
  • Liaise with the Manager on the communications with registration applicants and registrants regarding registration procedures, documentation, and application results.  
  • Liaise with the Manager to make recommendations for registration to the Director, in accordance with the provisions of the Health Professions Act, Regulation, and Bylaws.
  • Coordinate the Health Profession Corporations and work with the Legal Services team.
  • Collaborate on specific registration projects.
  • Facilitate meeting arrangements for the Registration Committee as needed, including space requirements, AV equipment, travel for staff and committee members, catering, meeting agenda and materials.
  • Attend Registration Committee meetings as needed.
  • Draft Registration Committee briefing notes and meeting minutes and follows up on action items from Registration Committee meetings as needed.

Registration Liaison

  • Support the Manager in facilitating the process for dental hygiene program approval, including oversight on communications with educational institutions to obtain course review materials or other required course information.
  • Work in partnership with the Dental Hygiene Advisor to oversee the review of local anesthesia (LA) courses as needed and the five-year review process for approved LA course providers.
  • Oversee the functionality of the registrant database as it relates to registration matters and functions as the primary liaison with Number 41 media for the same.

Other Responsibilities

  • Participate in tasks, projects, and programs normally outside the position description necessary for the efficient operation of BCCOHP as required.   

Essential Skills and Qualifications

  • Minimum three years of office experience.
  • Excellent computer skills with proficiency in Microsoft Office.
  • Experience using a database or customer relations management system and electronic filing system is an asset.
  • Positive attitude, a team player with the ability to build and maintain positive working relationships; steps in to help others when needed.
  • Strong time management with the ability to organize and prioritize work and handle interruptions and changing priorities.
  • Meticulous organizational skills and strong/exceptional attention to detail.
  • Strong verbal and written communication skills.
  • Ability to remain calm and composed under pressure.
  • Self-motivated and able to work independently; demonstrates a high degree of initiative, versatility, and adaptability.

Work Arrangement

Work Hours

BCCOHP’s regular hours of business are 8:30 am to 4:30 pm, Monday through Friday. This is a full-time permanent position, requiring 35 hours per week (7 hours per day).

Flexibility

BCCOHP offers flexibility for a hybrid work arrangement depending on the role and operational needs. The number of days required to be in office for this position is dependent on operational needs and workload.

We also offer core work hours between 9:30 am – 2:30 pm. The successful candidate may adjust their work day as long as they are working within the set core work hours, and depending on operational needs.

Total Compensation & Perks

The successful candidate will be offered a competitive compensation and benefits package. The annual salary range for this position is $58,374.00 – $72,967.50. The salary offered will be determined based on factors such as experience relative to the requirements of the role.

BCCOHP offers the following benefits and perks:

  • Extended health and dental benefits plan
  • RRSP contributions
  • Parking/transit subsidy
  • Paid time off (15 vacation days, 5 sick days, and 7 personal days per year)
  • Maternity/parental leave top-up
  • Annual professional development allowance
  • Office closures in addition to statutory holidays including Easter Monday and winter office closure (December 24 to January 1 each year)
  • Early office closure on Fridays during the summer

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. No phone calls, no recruiters, please.