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Who we are

The BC College of Oral Health Professionals (BCCOHP) is the regulatory body for all oral health professionals in BC. BCCOHP’s role is to protect the public and promote better health outcomes for patients. BCCOHP regulates 16,000 oral health professionals including certified dental assistants, dental therapists, dental hygienists, dental technicians, denturists and dentists. We protect the public in three main ways: 

  1. Ensuring that oral health professionals are able to practise competently 
  2. Setting standards for the delivery of safe and patient-centred oral health care 
  3. Investigating complaints about oral health professionals 

Our vision is to reimagine oral health care oversight in BC. We draw from a shared legacy and rich diversity of thought to deliver modernized oral health care regulation.  

Our mission is to provide regulatory leadership that collaboratively builds public confidence in the delivery of safe, ethical, competent, team-based oral health care.  

  • We put people first. We recognize that the most important resource in delivering our mission is the diversity and knowledge of people: those who do the work of regulation, the professionals we regulate, and the patients and public we serve.  
  • We do what we say. We are committed to achieving meaningful outcomes for patients and the public, and to being transparent about our work and its impact.  
  • We get it done. We build credibility and trustworthiness through the quality of our regulatory work, while approaching new challenges with openness and curiosity.  
  • We take the long view. Through continuous improvement, we use our influence to make a positive impact today and in the future. 
  • We will incorporate meaningful Indigenous involvement in decision-making and adopt practices that uphold anti-racism, cultural safety and humility.  
  • We will identify the strategic opportunities within regulatory modernization, including the new governing legislation.  
  • We will unify core regulatory functions and professional and ethical standards that protect the public from harm and promote public interest. 

Our work environment

BCCOHP provides a working environment that is welcoming, respectful, and rewarding. We offer opportunities for personal and professional growth and encourage reasonable work-life balance with flexible work arrangements including hybrid work options, and flexible start and end times.

BCCOHP offers a compensation package that includes a competitive salary, extended health and dental care, and professional development allowance, and personal days for employees to use to allow themselves to look after their health and well-being and attend to their personal schedules.

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Job postings

Open

Position Type: Permanent, Full-time 

Location: BCCOHP Offices (Vancouver/Victoria) – Hybrid

Application Deadline: May 8, 2024

About the Role 

BCCOHP is seeking a permanent, full-time Manager, Professional Advisors to join our Professional Practice team. This position will report to the Director, Professional Practice.

The successful candidate will be responsible for overseeing and leading a team of professional advisors who work strategically across the organization providing innovative oral health professional and regulatory expertise, support and advice to all regulatory and operational functions including standards and guidance development and engagement and communications where professional expertise is required.

Essential Duties

Regulatory

  • Ensure timely, accurate and appropriate responses by expert advisors to stakeholder enquiries, including those of patients, the public and registrants.
  • Oversee the department’s team of professional advisors.
  • Support the Director, Professional Practice in ensuring that all BCCOHP’s regulatory policies allow for processes that are proportionate, consistent, and fair, take account of the statutory objectives, the regulator’s standards and the relevant case law and prioritize patient and service user safety.
  • Support the Director, Professional Practice in ensuring that BCCOHP has an effective process for development and revision of standards and guidance, taking into account stakeholders’ views and experiences, external events, developments in provincial, national, and international regulation, and best practices and learning from other areas of its work.
  • Work with the regulatory function Directors and Managers on development of processes and policies requiring further integration post amalgamation.
  • Provide professional and regulatory advice to various BCCOHP areas to further develop processes and programs.

Team Management and Leadership

  • Contribute to strategic discussions and decision-making for BCCOHP and its professional team.
  • Provide leadership, management, mentorship, and supervision of the professional advisor team.
  • Ensure each member of the professional advisor staff team has a clear understanding of their role, accountability, authority, and responsibilities.
  • Ensure each member of the professional advisor staff team is provided with performance reviews and planning.

Essential Skills and Qualifications

  • Minimum 5 years of experience in a regulatory environment or oral health profession.
  • Knowledge or background in regulation and/or government policy.
  • Intermediate-level experience with Microsoft Office suite and research databases.
  • Team player with the ability to build and maintain positive working relationships, both internal and external; motivates and encourages others.
  • Strong interpersonal skills, compassionate but confident with the ability to engage in difficult conversations with tact and clarity.
  • High degree of professionalism.
  • Strong verbal and written communication skills.
  • Meticulous with excellent organizational skills and strong attention to detail.
  • Time management and the ability to prioritize tasks effectively, adjust, and remain flexible.
  • Ability to remain calm under pressure.
  • Ability to problem solve and identify alternate approaches or solutions to issues.
  • Ability to maintain confidentiality when working with personnel and/or sensitive materials.
  • Self-directed and motivated, with the ability to set and meet goals independently.

Work Arrangement

Work Hours

BCCOHP’s regular hours of business are 8:30 am to 4:30 pm, Monday through Friday. This is a full-time permanent position, requiring 35 hours per week (7 hours per day).

Flexibility

BCCOHP offers flexibility for a hybrid work arrangement depending on the role and operational needs. The number of days required to be in office for this position is dependent on operational needs and workload.

We also offer core work hours between 9:30 am – 2:30 pm. The successful candidate may adjust their work day as long as they are working within the set core work hours, and depending on operational needs.

Total Compensation & Perks

The successful candidate will be offered a competitive compensation and benefits package. The annual salary range for this position is $89,025.00 to $118,700.00. The salary offered will be determined based on factors such as experience relative to the requirements of the role.

BCCOHP offers the following benefits and perks:

  • Extended health and dental benefits plan
  • RRSP contributions
  • Parking/transit subsidy
  • Paid time off (15 vacation days, 5 sick days, and 7 personal days per year)
  • Maternity/parental leave top-up
  • Annual professional development allowance
  • Office closures in addition to statutory holidays including Easter Monday and winter office closure (December 24th to January 1st each year)
  • Early office closure on Fridays during the summer

How to Apply

If you are interested in joining our team, click here to apply. Applications will be accepted until May 8, 2024.

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. No phone calls, no recruiters, please.

Position Type: Permanent, Full-time 

Location: BCCOHP Offices (Vancouver/Victoria) – Hybrid

Application Deadline: May 8, 2024

About the Role 

BCCOHP is seeking a permanent, full-time Director, Professional Practice. This position will report to the Executive Director, Regulation.

The successful candidate will be responsible for overseeing and leading the Professional Practice Team for BCCOHP including Quality Assurance, Sedation and Non-Hospital Dental Facilities and the Oral Health Professional Advisors. The position works collaboratively across multiple functions such as Policy, Planning & People Development (PPP), Strategic Engagement & Communications, and the other regulatory functions.

This role supports the Executive Director, Regulation and PPP department to ensure the development, review and maintenance of up-to-date standards and quality assurance for all oral health professionals.

Essential Duties

Regulatory

  • Attend meetings of National regulatory bodies, contributing to the establishment of National competencies, and liaising with accrediting and credentialling agencies as needed in order to provide appropriate reporting mechanisms to the BCCOHP Board.
  • Work with the Executive Director, Regulation and Executive Director, Policy, Projects & People in:
    • the maintenance of up-to-date standards for oral health professionals which are kept under review, reflect up-to-date practice and legislation and prioritize patient and service user centred care and safety; and
    • the provision of guidance to help oral health professionals apply standards and help ensure this guidance is up to date, addresses emerging areas of risk, and prioritizes patient and service user centred care and safety, including addressing diverse needs arising from patient-centred care.
  • Work with the Executive Director, Regulation in:
    • overseeing the review, development, monitoring and measuring of the Quality Assurance Program(s); and
    • the assessment of non-hospital surgical facilities including assessment and certification of sedation providers.
  • Oversee the department’s team of oral health professional advisors.
  • Provide collaborative support for the Standards and Guidance, Sedation and GA, and Quality Assurance committees.

Team Management and Leadership

  • Provide leadership, management, mentorship and supervision of the professional practice team, including leads in Quality Assurance, Professional Practice, Sedation and non-hospital surgical facilities, and the professional advisors.
  • Ensure each member of the professional practice staff team is provided with performance reviews and planning.
  • Focus on developing team members.

Stakeholder Accountability

  • Attend BCCOHP Board Meetings and Annual Meeting as necessary.

Essential Skills and Qualifications

  • Minimum seven years of experience working in similar role in regulatory or similar environment in a leadership position.
  • Experience successfully building, developing, and managing a high performing team.
  • Skilled manager of relationships with internal and external stakeholders.
  • Excellent judgment, critical thinking and problem-solving skills.
  • Ability to manage and prioritize multiple deadline-driven projects.
  • Understanding the importance of process and attention to details.
  • Strategic, tactful, and an authentic leader who is able to influence at the functional and organizational levels.
  • Experience in developing and monitoring budgets.
  • Exceptional writing skills with excellent communication skills.
  • Ability to think in innovative ways.
  • Proficient-to-advanced skills with MS Office suite.

Work Arrangement

Work Hours

BCCOHP’s regular hours of business are 8:30 am to 4:30 pm, Monday through Friday. This is a full-time permanent position, requiring 35 hours per week (7 hours per day).

Flexibility

BCCOHP offers flexibility for a hybrid work arrangement depending on the role and operational needs. The number of days required to be in office for this position is dependent on operational needs and workload.

We also offer core work hours between 9:30 am – 2:30 pm. The successful candidate may adjust their work day as long as they are working within the set core work hours, and depending on operational needs.

Total Compensation & Perks

The successful candidate will be offered a competitive compensation and benefits package. The annual salary range for this position is $125,700.00 to $ 167,600.00. The salary offered will be determined based on factors such as experience relative to the requirements of the role.

BCCOHP offers the following benefits and perks:

  • Extended health and dental benefits plan
  • RRSP contributions
  • Parking/transit subsidy
  • Paid time off (15 vacation days, 5 sick days, and 7 personal days per year)
  • Maternity/parental leave top-up
  • Annual professional development allowance
  • Office closures in addition to statutory holidays including Easter Monday and winter office closure (December 24th to January 1st each year)
  • Early office closure on Fridays during the summer

How to Apply

If you are interested in joining our team, click here to apply. Applications will be accepted until May 8, 2024.

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. No phone calls, no recruiters, please.

Position Type: Permanent, Full-time 

Location: BCCOHP Offices (Vancouver/Victoria) – Hybrid

Application Deadline: Open until filled

About the Role 

BCCOHP is seeking a permanent, full-time Accounts Receivable Coordinator to join our accounting team within the Finance, IT & Operations department. This position will report to the Manager, Accounting.

The successful candidate will assist with maintaining accounts receivable and incoming cash flow from various methods including cheques, cash and credit card payments. The AR Coordinator also provides back-up for the Accounting Officer.

Essential Duties

  • Reconcile daily deposits processed in CRM.
  • Prepare and record all deposits daily (cheque, cash and credit card transactions).
  • Deposit cash/cheques at the bank on a weekly basis.
  • Ensure all deposits are accurately accounted for and correctly allocated to the appropriate general ledger accounts.
  • Maintain accounts receivables in accordance with the College’s policies and Generally Accepted Accounting Principles (GAAP) such as maintaining Accounts Receivable sub-ledger, recording all receipts to proper revenue accounts based on the budget, and preparing Aged Accounts Receivable report monthly.
  • Perform duties for the General Ledger such as maintaining chart of accounts based on annual budget; and preparing monthly, adjusting, closing, and reversing journal entries.
  • Prepare bank reconciliations for the College’s operational account and the trust welfare account.
  • Assist the external auditors for the annual audit.
  • Maintain and control College’s Petty Cash and Cash Float funds.
  • Respond to general enquiries regarding financial matters.
  • Upload all scanned accounting documents to SharePoint.
  • Provide back-up for Accounting Officer (Accounts Payable) as needed.
  • Other duties as assigned.

Essential Skills and Qualifications

  • Diploma or certificate in accounting.
  • Minimum three years’ related working experience in corporate environment.
  • Strong interpersonal skills.
  • Fluency in written and spoken Business English.
  • Effective communication skills with individuals at all levels of the organization.
  • Excellent data entry skills, including accuracy in spelling and grammar.
  • Strong attention to detail.
  • Able to work efficiently as a part of a team as well as independently.
  • Intermediate to advanced knowledge of Accounting software and Microsoft Office including MS Word, Outlook and Excel.
  • Curious, able, and willing to learn.
  • Ability to maintain tact, grace, and diplomacy in all situations.

Work Arrangement

Work Hours

BCCOHP’s regular hours of business are 8:30 am to 4:30 pm, Monday through Friday. This is a full-time permanent position, requiring 35 hours per week (7 hours per day).

Flexibility

BCCOHP offers flexibility for a hybrid work arrangement depending on the role and operational needs. The number of days required to be in office for this position is dependent on operational needs and workload.

We also offer core work hours between 9:30 am – 2:30 pm. The successful candidate may adjust their work day as long as they are working within the set core work hours, and depending on operational needs.

Total Compensation & Perks

The successful candidate will be offered a competitive compensation and benefits package. The annual salary range for this position is $56,400.00 to $70,500.00. The salary offered will be determined based on factors such as experience relative to the requirements of the role.

BCCOHP offers the following benefits and perks:

  • Extended health and dental benefits plan
  • RRSP contributions
  • Parking/transit subsidy
  • Paid time off (15 vacation days, 5 sick days, and 7 personal days per year)
  • Maternity/parental leave top-up
  • Annual professional development allowance
  • Office closures in addition to statutory holidays including Easter Monday and winter office closure (December 24th to January 1st each year)
  • Early office closure on Fridays during the summer

How to Apply

If you are interested in joining our team, click here to apply. Applications will be accepted until this position is filled.

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. No phone calls, no recruiters, please.

Shortlisting

The posting period for these recent job opportunities has closed. 

Position Type: ​Permanent​, ​Full-time​ 

Location: BCCOHP Offices (Vancouver/Victoria) – Hybrid

Application Deadline: ​Open until filled

About the Role 

BCCOHP is seeking a permanent, full-time Complaint Investigator to join our Complaints team. This position will report to the Director, Professional Conduct, Competence & Fitness.

The successful candidate will hold practising registration with BCCOHP as a dental hygienist and supports the Inquiry Committee by conducting investigations and liaising with registrants and other College stakeholders.

Essential Duties 

  • Handle enquiries and complaints about BCCOHP registrants concerning professional practice, professional conduct and impairment affecting ability to practise in the area of oral health or to carry out delegated services.
  • Conduct investigations, resolve regulatory concerns, arrange remedial education programs, and attend mediations, practice audits and inspections.
  • Conduct interviews with complainants, witnesses and registrants who have received complaints.
  • Draft comprehensive investigation reports for and attend internal weekly meetings to discuss complaint files.
  • Draft comprehensive reports outlining facts and evidence, and investigative findings for the Inquiry Committee and attend meetings regarding complaint files as needed.
  • Attend Discipline Hearings as a witness or advisor as required.
  • Remain current on practice issues related to dental hygiene and conducting regulatory investigations.
  • Engage in ongoing education related to the role of investigator to ensure currency in practice.
  • Participate in tasks, projects, and programs normally outside the position description which are necessary for the efficient operation of the College as required.
  • Remains current on changing aspects of dental hygiene practice through research, courses and/or experiential practice.

Essential Skills and Qualifications 

  • Current practising Dental Hygienist and in good standing with BCCOHP.
  • Diploma in dental hygiene.
  • Bachelor’s degree in dental sciences an asset.
  • Five years’ experience in dental hygiene practice.
  • Intermediate-level experience with Microsoft Office suite (Word, Outlook, and PowerPoint) and research databases.
  • NCIT Investigator & Inspector Training an asset.
  • Strong verbal and written communication skills.
  • Meticulous with excellent organizational skills and strong attention to detail.
  • Superior time management with the ability to multitask, organize and prioritize work and handle interruptions and changing priorities.
  • Ability to remain calm and composed under pressure.
  • Ability to problem solve and identify alternate approaches or solutions to issues.
  • Positive attitude, a team player with the ability to build and maintain positive working relationships; steps in to help others when needed.
  • Strong interpersonal skills and trauma-informed approach, compassionate but confident with the ability to engage in difficult conversations (ex: registrants and complainants in the Inquiry process) with tact and clarity.

Work Arrangement

Work Hours

BCCOHP’s regular hours of business are 8:30 am to 4:30 pm, Monday through Friday. This is a full-time permanent position, requiring 35 hours per week (7 hours per day).

Flexibility

BCCOHP offers flexibility for a hybrid work arrangement depending on the role and operational needs. The number of days required to be in office for this position is dependent on operational needs and workload.

We also offer core work hours between 9:30 am – 2:30 pm. The successful candidate may adjust their work day as long as they are working within the set core work hours, and depending on operational needs.

Total Compensation & Perks

The successful candidate will be offered a competitive compensation and benefits package. The annual salary range for this position is $82,000 to $92,000. The salary offered will be determined based on factors such as experience relative to the requirements of the role.

BCCOHP offers the following benefits and perks:

  • Extended health and dental benefits plan
  • RRSP contributions
  • Parking/transit subsidy
  • Paid time off (15 vacation days, 5 sick days, and 7 personal days per year)
  • Maternity/parental leave top-up
  • Annual professional development allowance
  • Office closures in addition to statutory holidays including Easter Monday and winter office closure (December 24th to January 1st each year)
  • Early office closure on Fridays during the summer

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. No phone calls, no recruiters, please.