Careers

Position Type: Permanent, Full-time

Location: BCCOHP Offices (Vancouver/Victoria) – Hybrid

Application Deadline: April 6, 2023

About the Role

BCCOHP is seeking a permanent, full-time Communications Specialist to join our Strategic Engagement & Communication team. This position will report to the Senior Manager, Communications.

The successful candidate will be a member of the team that develops and implements the communications strategies that strengthen the organization’s impact in protecting the public and improving oral health outcomes for patients and the public. This role contributes to the platforms, activities and content that build understanding of the regulator’s role, enhance the experience of all who interact with BCCOHP, and support the organization to achieve its strategic and operational goals.

The successful candidate contributes to media relations and issues management and may need to work after hours occasionally.

The hybrid status for this role is dependent upon the successful candidate having the necessary IT requirements, including a computer. 

Essential Duties

• Work with other members of the communications team to plan, produce and deliver BCCOHP’s organizational communications materials, including digital and print-based materials, speaking notes, presentations, newsletters, and brochures.
• Develop and deliver communications plans.
• Produce timely and accurate content for all of BCCOHP channels.
• Lead the planning, design, and production of the annual report.
• Create content for BCCOHP’s newsletters and internal and external announcements.
• Distill and synthesize complex information for communication to a range of audiences (public, registrants, board members).
• Advise and implement strategies to enhance the structure and content of the BCCOHP website in order to improve user experience.
• Act as an internal communications advisor to senior leaders and internal clients.
• Support communications activities related to internal and external communications and engagement.
• Provide communications support for strategic and operational projects.
• Advise on the maintenance and expansion of BCCOHP’s social media strategy.
• Conduct research on matters relevant to BCCOHP’s communications objectives and identify opportunities for improvement.
• Contribute to issues management and media relations activities as required.
• Develop messaging for various audiences in response to inquiries, and in support of initiatives and issues.
• Uphold and promote BCCOHP’s brand and style guidelines.
• Support BCCOHP’s media spokespeople and issues management by drafting media responses and issues notes.
• Provide coverage for other members of the communications team, as needed.
• Other duties as required.

Essential Skills and Qualifications

• Education, training, and experience equivalent to an undergraduate degree in communications, public relations or journalism, combined with five years’ experience, or equivalent combination of education and experience.
• Exceptional writing skills with demonstrated ability to deliver content that is accurate, clear, and engaging.
• Strong understanding of the principles of communications and graphic design.
• Strong working knowledge of Microsoft Office Suite of products.
• Knowledge of Adobe Creative Suite is an asset.
• Ability to plan and deliver a variety of compelling communications, such as newsletters, websites, speaking notes, annual reports, events, and videos.
• Ability to work with complex information with changing priorities, tight and changing deadlines.
• Ability to meet deadlines and effectively handle changing priorities.
• Ability to handle sensitive and confidential information with discretion and diplomacy.
• Familiarity with website content management software and other organizational electronic communication technology.
• Familiarity with social media principles and techniques.
• Self-motivated with demonstrated endurance and persistence in managing multiple projects.
• Enthusiasm for working with a team to execute strategic communications programs.
• Previous work experience in a regulatory, not-for-profit environment or post-secondary environment is an asset.

How to Apply

If you are interested in joining our team, click here to apply. Applications will be accepted until Thursday, April 6, 2023.

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. No phone calls, no recruiters, please.

Position Type: Permanent, Full-time

Location: BCCOHP Offices (Vancouver/Victoria) – In-Office

Application Deadline: April 6, 2023

About the Role

BCCOHP is seeking a permanent, full-time Coordinator, Sedation to join our Sedation team. This position will report to the Manager, Sedation, GA & Non-Hospital Dental Facilities.

The successful candidate will be responsible for ensuring continued compliance for registrants providing sedation and general anesthesia services. This position coordinates and reviews assessments; financial activities; and supports the development of communication, preliminary reports, assessment processes and tools, and data collection for the Sedation Program.

This position is an in-office position, however, if the successful candidate has a personal computer, there is flexibility for a hybrid work arrangement.

Essential Duties

Sedation

• Respond to inquiries regarding sedation and general anesthesia services from sedation facilities and registrants.
• Prepare reports, documents, and presentations for Sedation & GA Committee, the Board, and oral health professionals.
• Collaborate with Committee and the Communications Department in the production of Sedation and General Anesthesia reports and publications. 
• Identify and report potential issues and risks to Manager, Sedation, GA and Non-Hospital Dental Facilities.
• Collect data from assessment processes for the purposes of review, synthesis, qualitative and quantitative/statistical analysis of data, leading to the development of reports indicating significant trends.
• Maintain up-to-date databases related to Sedation Program.
• Train administrative assistants.
• Support and facilitate renumeration of facility assessors.
• Assist with Program’s finance and budget.
• Assist with Sedation Program projects.
• Identify, analyze, and track outstanding assessments and program issues.
• Support development of assessor protocols and assessment tools.
• Assist in the continuous development and maintenance of assessment methodologies processes and tools.
• Conduct research as assigned.
• Review and facilitate activities related to facility self-assessments and Registration of Qualifications applications.
• Liaise with registrants and facility staff to ensure all required information is submitted and review rectifications.
• Attend Sedation & GA Committee Meetings and record minutes.
• Coordinate meetings of the Sedation & General Anesthesia Committee and preparation of meeting packages.
• Provide administrative support to Manager, Sedation, GA, & Non-Hospital Dental Facilities.

Other Responsibilities

• Book travel and accommodation for facility assessors and Sedation & General Anesthesia Committee members as required.
• Order catering for meetings as required.

Essential Skills and Qualifications

• Post-secondary education.
• Minimum of three years of related office experience.
• Demonstrated customer experience/service experience.
• Excellent computer skills with proficiency in Microsoft Office.
• Previous work experience in a regulatory or not-for-profit environment is an asset.
• Experience using database or customer relations management system and electronic filing systems.
• Strong written and verbal communication skills.
• Strong organizational skills with the ability to multi-task and prioritize.
• Strong attention to detail.
• Strong critical thinking, analytical, and problem-solving skills.
• Ability to maintain tact, grace, and diplomacy in all situations.
• Ability to handle sensitive and confidential information with discretion.

How to Apply

If you are interested in joining our team, click here to apply. Applications will be accepted until Thursday, April 6, 2023.

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. No phone calls, no recruiters, please.

Position Type: Permanent, Full-time

Location: BCCOHP Offices (Vancouver/Victoria) – In-Office

Application Deadline: April 6, 2023

About the Role

BCCOHP is seeking a permanent, full-time Administrative Assistant, Sedation to join our Sedation team. This position will report to the Manager, Sedation, GA & Non-Hospital Dental Facilities.

The Administrative Assistant, Sedation for the British Columbia College of Oral Health Professionals (BCCOHP) provides administrative support to the Sedation team with receiving and processing requests to provide sedation and assists with assessments of facilities where sedation and general anesthesia services are provided.

Essential Duties

• Assist with facility assessments and Registration of Qualifications for Sedation, including pre-assessing submissions.
• Liaise with registrants to ensure all required information is submitted for review.
• Correspond and follow-up with rotas for annual self-assessment reviews.
• Follow-up with facilities and registrants for deficiencies and rectifications; diarize activities.
• Review deficiencies and rectifications for annual self-assessments.
• Assist with administrative tasks related to Sedation.
• Perform data entry and update records for sedation facilities and staff.
• Assist with maintaining sedation database and records.
• Receive and collate documents sent by mail or by other means.
• Prepare and distribute facility assessor packages for on-site evaluations.
• Provide administrative support to Program Manager, Sedation, GA, And Non-Hospital Dental Facilities.
• Assist with scheduling in-office assessments.
• Respond to inquiries regarding sedation from sedation facilities and registrants.
• Track annual self-assessment and in-office assessment due dates; prepare reminder letters and packages.
• Prepare confirmation of compliance letters and wall certificates for facility owners and registrants.
• Assist with sedation projects.
• Assist with inquiries during annual renewal from registrants.
• Organize documents for the Sedation & General Anesthesia Committee.
• File Sedation & General Anesthesia Committee Minutes.
• File facility and registrant correspondence and submissions.
• Other administrative duties as required.
• Book travel and accommodation for facility assessors and Sedation & General Anesthesia Committee members.
• Take meeting minutes as needed.
• Order catering for meetings as needed.

Essential Skills and Qualifications

• Minimum of two years of office experience. 
• Excellent computer skills with proficiency in Microsoft Office. 
• Ability to maintain tact, grace, and diplomacy in all situations. 
• Ability to handle sensitive and confidential information with discretion. 
• Strong attention to detail.  
• Strong clerical and administrative skills. 
• Strong written and verbal communication skills.   
• Strong organizational skills with the ability to multi-task and prioritize. 
• Strong critical thinking, analytical, and problem-solving skills. 
• Demonstrated customer experience/service experience. 
• Experience using database or customer relations management system and electronic filing system is an asset. 
• Previous work experience in a regulatory or not-for-profit environment is an asset. 

How to Apply

If you are interested in joining our team, click here to apply. Applications will be accepted until Thursday, April 6, 2023.

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. No phone calls, no recruiters, please.

Position Type: Permanent, Full-time

Location: BCCOHP Offices (Vancouver/Victoria) – In-Office

Application Deadline: March 29, 2023

About the Role

BCCOHP is seeking a permanent, full-time Administrative Assistant, Registration & Certification to join our Registration & Certification team. This position will report to the Manager, Registration & Certification.

The successful candidate will be responsible for providing administrative assistance to the Registration team ensuring only those who meet the regulator’s requirements for registration or certification are registered.

This position is an in-office position, however, if the successful candidate has a personal computer, there is flexibility for a hybrid work arrangement.

Essential Duties

• Assist with applications for all registration categories and certified dental assistants (CDAs); verify completeness of application; follow up with applicants on incomplete applications; data entry; receive and sort documents sent by mail for the Registration department.
• Respond to inquiries regarding registration or certification from applicants and registrants and CDAs.
• Update registrant and CDA records.
• Follow up on open and incomplete applications.
• Prepare welcome letters and wall certificates.
• Prepare letters and certificates of standing for all registrant categories and CDAs for signature from senior staff.
• Track the Registration email inbox and forward emails appropriately within the department.
• Generate cheque requisitions as necessary.
• Provide daily balanced reports to the finance department.
• Monitor, collect and process non-sufficient funds (NSF) and reinstatement fees.
• Generate duplicate registration certificates upon request.
• Input continuing education credit submissions as needed.
• Assist with the processing of duplicate prescription pad requests.
• Assist with inquiries during annual renewal from registrants and CDAs.
• Take meeting minutes as needed.
• Order catering for meetings as needed.

Essential Skills and Qualifications

• Minimum of two years of office experience.
• Excellent computer skills with proficiency in Microsoft Office.
• Ability to maintain tact, grace and diplomacy in all situations.
• Ability to handle sensitive and confidential information with discretion.
• Strong attention to detail.
• Strong clerical and administrative skills.
• Strong written and verbal communication skills.
• Strong organizational skills with the ability to multi-task and prioritize.
• Strong critical thinking, analytical, and problem-solving skills.
• Experience using a database or customer relations management system and electronic filing system is an asset.
• Previous work experience in a regulatory or not-for-profit environment is an asset.

How to Apply

If you are interested in joining our team, click here to apply. Applications will be accepted until Wednesday, March 29, 2023.

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. No phone calls, no recruiters, please.