Careers

Who we are

The BC College of Oral Health Professionals (BCCOHP) is the regulatory body for all oral health professionals in BC. BCCOHP’s role is to protect the public and promote better health outcomes for patients. BCCOHP regulates 16,000 oral health professionals including certified dental assistants, dental therapists, dental hygienists, dental technicians, denturists and dentists. We protect the public in three main ways: 

  1. Ensuring that oral health professionals are able to practise competently 
  2. Setting standards for the delivery of safe and patient-centred oral health care 
  3. Investigating complaints about oral health professionals 

Our vision is to reimagine oral health care oversight in BC. We draw from a shared legacy and rich diversity of thought to deliver modernized oral health care regulation.  

Our mission is to provide regulatory leadership that collaboratively builds public confidence in the delivery of safe, ethical, competent, team-based oral health care.  

  • We put people first. We recognize that the most important resource in delivering our mission is the diversity and knowledge of people: those who do the work of regulation, the professionals we regulate, and the patients and public we serve.  
  • We do what we say. We are committed to achieving meaningful outcomes for patients and the public, and to being transparent about our work and its impact.  
  • We get it done. We build credibility and trustworthiness through the quality of our regulatory work, while approaching new challenges with openness and curiosity.  
  • We take the long view. Through continuous improvement, we use our influence to make a positive impact today and in the future. 
  • We will incorporate meaningful Indigenous involvement in decision-making and adopt practices that uphold anti-racism, cultural safety and humility.  
  • We will identify the strategic opportunities within regulatory modernization, including the new governing legislation.  
  • We will unify core regulatory functions and professional and ethical standards that protect the public from harm and promote public interest. 

Our work environment

BCCOHP provides a working environment that is welcoming, respectful, and rewarding. We offer opportunities for personal and professional growth and encourage reasonable work-life balance with flexible work arrangements including hybrid work options, and flexible start and end times.

BCCOHP offers a compensation package that includes a competitive salary, extended health and dental care, and professional development allowance, and personal days for employees to use to allow themselves to look after their health and well-being and attend to their personal schedules.

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Job postings

Open

Position Type: Permanent, Full-time 

Location: BCCOHP Offices (Vancouver/Victoria) – Hybrid

Application Deadline: ​Open until filled

About the Role 

BCCOHP is seeking a permanent, full-time Complaint Investigator to join our Complaints team. This position will report to the Director, Professional Conduct, Competence & Fitness.

The successful candidate will hold practising registration with BCCOHP as a dental hygienist and supports the Inquiry Committee by conducting investigations and liaising with registrants and other College stakeholders.

Essential Duties 

  • Handle enquiries and complaints about BCCOHP registrants concerning professional practice, professional conduct and impairment affecting ability to practise in the area of oral health or to carry out delegated services.
  • Conduct investigations, resolve regulatory concerns, arrange remedial education programs, and attend mediations, practice audits and inspections.
  • Conduct interviews with complainants, witnesses and registrants who have received complaints.
  • Draft comprehensive investigation reports for and attend internal weekly meetings to discuss complaint files.
  • Draft comprehensive reports outlining facts and evidence, and investigative findings for the Inquiry Committee and attend meetings regarding complaint files as needed.
  • Attend Discipline Hearings as a witness or advisor as required.
  • Remain current on practice issues related to dental hygiene and conducting regulatory investigations.
  • Engage in ongoing education related to the role of investigator to ensure currency in practice.
  • Participate in tasks, projects, and programs normally outside the position description which are necessary for the efficient operation of the College as required.
  • Remains current on changing aspects of dental hygiene practice through research, courses and/or experiential practice.

Essential Skills and Qualifications 

  • Current practising Dental Hygienist and in good standing with BCCOHP.
  • Diploma in dental hygiene.
  • Bachelor’s degree in dental sciences an asset.
  • Five years’ experience in dental hygiene practice.
  • Intermediate-level experience with Microsoft Office suite (Word, Outlook, and PowerPoint) and research databases.
  • NCIT Investigator & Inspector Training an asset.
  • Strong verbal and written communication skills.
  • Meticulous with excellent organizational skills and strong attention to detail.
  • Superior time management with the ability to multitask, organize and prioritize work and handle interruptions and changing priorities.
  • Ability to remain calm and composed under pressure.
  • Ability to problem solve and identify alternate approaches or solutions to issues.
  • Positive attitude, a team player with the ability to build and maintain positive working relationships; steps in to help others when needed.
  • Strong interpersonal skills and trauma-informed approach, compassionate but confident with the ability to engage in difficult conversations (ex: registrants and complainants in the Inquiry process) with tact and clarity.

Work Arrangement

Work Hours

BCCOHP’s regular hours of business are 8:30 am to 4:30 pm, Monday through Friday. This is a full-time permanent position, requiring 35 hours per week (7 hours per day).

Flexibility

BCCOHP offers flexibility for a hybrid work arrangement depending on the role and operational needs. The number of days required to be in office for this position is dependent on operational needs and workload.

We also offer core work hours between 9:30 am – 2:30 pm. The successful candidate may adjust their work day as long as they are working within the set core work hours, and depending on operational needs.

Total Compensation & Perks

The successful candidate will be offered a competitive compensation and benefits package. The annual salary range for this position is $82,000 to $92,000. The salary offered will be determined based on factors such as experience relative to the requirements of the role.

BCCOHP offers the following benefits and perks:

  • Extended health and dental benefits plan
  • RRSP contributions
  • Parking/transit subsidy
  • Paid time off (15 vacation days, 5 sick days, and 7 personal days per year)
  • Maternity/parental leave top-up
  • Annual professional development allowance
  • Office closures in addition to statutory holidays including Easter Monday and winter office closure (December 24th to January 1st each year)
  • Early office closure on Fridays during the summer

How to Apply

If you are interested in joining our team, click here to apply. Applications will be accepted until this position is filled.

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. No phone calls, no recruiters, please.  

Shortlisting

The posting period for these recent job opportunities has closed. 

Position Type: Permanent, Full-time 

Location: Vancouver – In-Office 

Application Deadline: Open until filled

About the Role 

BCCOHP is seeking a permanent, full-time Administrative Assistant, Legal Services to join our Legal Services team. This position will report to the Senior Regulatory Compliance Officer and Deputy Registrar & General Counsel.

The successful candidate will be responsible for providing assistance to the Legal Services Department and the Senior Regulatory Compliance Officer in the day-to-day management of legal services files and general administrative support to the department as a whole.

This position is an in-office position, however, if the successful candidate has a personal computer and a designated home office space, there is flexibility for a hybrid work arrangement.

Essential Duties 

  • Receive, acknowledge, log in, and distribute incoming mail, email, and records pertaining to marketing bylaw and health profession corporations.
  • Open all new marketing bylaw and health profession corporation files.
  • Maintain database of corporation files in CRM, SharePoint, and local computer drive.
  • Draft template letters and prepare enclosures for correspondence with respect to marketing bylaw and corporation files.
  • Proofread and format/edit documents and correspondence.
  • Update actions and correspondence in CRM and SharePoint and save documents/records in the local computer drive as necessary.
  • Maintain database of marketing files in CRM and local computer drive.
  • Close marketing files and diarize for bulk scanning.
  • Manage bring forward system to track the receipt of required responses and prepare reminder letters as required.
  • Provide general administrative support to the Legal Services Team.
  • Liaise with the internal Legal Services Team and assist with any overflow administrative duties as required.
  • Other administrative duties as required.

Essential Skills and Qualifications 

  • Minimum of 2 years of office experience.
  • Excellent computer skills with proficiency in Microsoft Office.
  • Ability to maintain tact, grace, and diplomacy in all situations.
  • Ability to handle sensitive and confidential information with discretion.
  • Strong written and verbal communication skills.
  • Strong organization skills with the ability to multi-task and prioritize.
  • Strong attention to detail.
  • Strong clerical and administrative skills.
  • Experience using a database or customer relations management system and electronic filing system is an asset.

Work Arrangement

Work Hours

BCCOHP’s regular hours of business are 8:30 am to 4:30 pm, Monday through Friday. This is a full-time permanent position, requiring 35 hours per week (7 hours per day).

Flexibility

BCCOHP offers flexibility for a hybrid work arrangement depending on the role and operational needs. The number of days required to be in office for this position is dependent on operational needs and workload.

We also offer core work hours between 9:30 am – 2:30 pm. The successful candidate may adjust their work day as long as they are working within the set core work hours, and depending on operational needs.

Total Compensation & Perks

The successful candidate will be offered a competitive compensation and benefits package. The annual salary range for this position is $44,000 to $53,000. The salary offered will be determined based on factors such as experience relative to the requirements of the role.

BCCOHP offers the following benefits and perks:

  • Extended health and dental benefits plan
  • RRSP contributions
  • Parking/transit subsidy
  • Paid time off (15 vacation days, 5 sick days, and 7 personal days per year)
  • Maternity/parental leave top-up
  • Annual professional development allowance
  • Office closures in addition to statutory holidays including Easter Monday and winter office closure (December 24th to January 1st each year)
  • Early office closure on Fridays during the summer

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. No phone calls, no recruiters, please.

Position Type: Permanent, Full-time 

Location: Vancouver – ​Hybrid

Application Deadline: Open until filled

About the Role 

BCCOHP is seeking a permanent, full-time Administrative Assistant, Complaints to join our Complaints team. This position will report to the Manager, Intake & Inquiry.

The successful candidate will be responsible for providing assistance to the Complaints Department and the Regulatory Compliance Officers in the day-to-day management of complaint files and general administrative support to the department as a whole.

This position is an in-office position, however, if the successful candidate has a personal computer and a designated home office space, there is flexibility for a hybrid work arrangement.

Essential Duties 

  • Receive, process, distribute and acknowledge incoming mail, email, and records.
  • Liaise with complainants and registrants to ensure all required information is included in new complaint files.
  • Prepare weekly Complaints meeting materials including agenda, new complaints, and existing files for review.
  • Open new complaint files.
  • Draft opening letters and enclosures to complainants, registrants, and any other parties from whom reports and records are required.
  • Draft timeline letters to complainants, registrants and HPRB.
  • Manage bring forward system to track the receipt of required responses and prepare reminder and timeline letters as required.
  • Digitize incoming patient records, analog radiographs, and study models.
  • Review all incoming mail and records and follow up with registrants and complainants as necessary.
  • Provide administrative support to the Manager, Intake & Inquiry; Complaint Officers; and Regulatory Compliance Officers.
  • Close complaint files and diarize for bulk scanning.
  • Return physical records as required.
  • Other administrative duties as required.

Essential Skills and Qualifications 

  • Minimum of 2 years of office experience.
  • Excellent computer skills with proficiency in Microsoft Office.
  • Ability to maintain tact, grace, and diplomacy in all situations.
  • Ability to handle sensitive and confidential information with discretion.
  • Strong written and verbal communication skills.
  • Strong organization skills with the ability to multi-task and prioritize.
  • Strong attention to detail.
  • Strong clerical and administrative skills.
  • Experience using a database or customer relations management system and electronic filing system is an asset.
  • Previous work experience in a regulatory or not-for-profit environment would be an asset.

Work Arrangement

Work Hours

BCCOHP’s regular hours of business are 8:30 am to 4:30 pm, Monday through Friday. This is a full-time permanent position, requiring 35 hours per week (7 hours per day).

Flexibility

BCCOHP offers flexibility for a hybrid work arrangement depending on the role and operational needs. The number of days required to be in office for this position is dependent on operational needs and workload.

We also offer core work hours between 9:30 am – 2:30 pm. The successful candidate may adjust their work day as long as they are working within the set core work hours, and depending on operational needs.

Total Compensation & Perks

The successful candidate will be offered a competitive compensation and benefits package. The annual salary range for this position is $44,000 to $53,000. The salary offered will be determined based on factors such as experience relative to the requirements of the role.

BCCOHP offers the following benefits and perks:

  • Extended health and dental benefits plan
  • RRSP contributions
  • Parking/transit subsidy
  • Paid time off (15 vacation days, 5 sick days, and 7 personal days per year)
  • Maternity/parental leave top-up
  • Annual professional development allowance
  • Office closures in addition to statutory holidays including Easter Monday and winter office closure (December 24th to January 1st each year)
  • Early office closure on Fridays during the summer

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. No phone calls, no recruiters, please.

Position Type: Permanent, Full-time 

Location: Vancouver – ​Hybrid 

Application Deadline: ​Open until filled

About the Role 

BCCOHP is seeking a permanent, full-time Accounts Receivable Coordinator to join our accounting team. This position will report to the Manager, Accounting and will assist with maintaining accounts receivables and incoming cash flow from various methods including cheques, cash and credit card payments.

Essential Duties 

  • Reconcile daily deposits processed in CRM.
  • Prepare and record all deposits daily (cheque, cash and credit card transactions).
  • Deposit cash/cheques at the bank on a weekly basis.
  • Ensure all deposits are accurately accounted for and correctly allocated to the appropriate general ledger accounts.
  • Maintain accounts receivables in accordance with the College’s policies and Generally Accepted Accounting Principles (GAAP) such as maintaining Accounts Receivable sub-ledger, recording all receipts to proper revenue accounts based on the budget, and preparing Aged Accounts Receivable report monthly.
  • Perform duties for the General Ledger such as maintaining chart of accounts based on annual budget; and preparing monthly, adjusting, closing, and reversing journal entries.
  • Prepare bank reconciliations for the College’s operational account and the trust welfare account.
  • Assist the external auditors for the annual audit.
  • Maintain and control College’s Petty Cash and Cash Float funds.
  • Respond to general enquiries regarding financial matters.
  • Upload all scanned accounting documents to SharePoint.
  • Provide back-up for Accounting Officer (Accounts Payable) as needed.
  • Other duties as assigned.

Essential Skills and Qualifications 

  • Diploma or certificate in accounting.
  • Minimum three years of related working experience in a corporate environment.
  • Strong interpersonal skills.
  • Fluency in written and spoken Business English.
  • Effective communication skills with individuals at all levels of the organization.
  • Excellent data entry skills, including accuracy in spelling and grammar.
  • Strong attention to detail.
  • Able to work efficiently as a part of a team as well as independently.
  • Intermediate to advanced knowledge of accounting software and Microsoft Office including MS Word, Outlook and Excel.
  • Curious, able, and willing to learn.
  • Ability to maintain tact, grace, and diplomacy in all situations.

Work Arrangement

Work Hours

BCCOHP’s regular hours of business are 8:30 am to 4:30 pm, Monday through Friday. This is a full-time permanent position, requiring 35 hours per week (7 hours per day).

Flexibility

BCCOHP offers flexibility for a hybrid work arrangement depending on the role and operational needs. This role is required to be in office at least 2 days per week. Additional days in office is dependent on operational needs and workload.

We also offer core work hours between 9:30 am – 2:30 pm. The successful candidate may adjust their work day as long as they are working within the set core work hours, and depending on operational needs.

Total Compensation & Perks

The successful candidate will be offered a competitive compensation and benefits package. The annual salary range for this position is $51,000 to $60,000. The salary offered will be determined based on factors such as experience relative to the requirements of the role.

BCCOHP offers the following benefits and perks:

  • Extended health and dental benefits plan
  • RRSP contributions
  • Parking/transit subsidy
  • Paid time off (15 vacation days, 5 sick days, and 7 personal days per year)
  • Maternity/parental leave top-up
  • Annual professional development allowance
  • Office closures in addition to statutory holidays including Easter Monday and winter office closure (December 24th to January 1st each year)
  • Early office closure on Fridays during the summer

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. No phone calls, no recruiters, please.  

Position Type: Permanent, Full-time 

Location: Vancouver – ​In-office

Application Deadline: ​Open until filled

About the Role 

BCCOHP is seeking a permanent, full-time Administrative Assistant, Sedation to join our Sedation team. This position will report to the Manager, Sedation, GA & Non-Hospital Dental Facilities.  

The Administrative Assistant, Sedation for the British Columbia College of Oral Health Professionals (BCCOHP) provides administrative support to the Sedation team with receiving and processing requests to provide sedation and assists with assessments of facilities where sedation and general anesthesia services are provided.   

Essential Duties 

  • Assist with facility assessments and Registration of Qualifications for Sedation, including pre-assessing submissions. 
  • Liaise with registrants to ensure all required information is submitted for review. 
  • Correspond and follow-up with rotas for annual self-assessment reviews. 
  • Follow-up with facilities and registrants for deficiencies and rectifications; diarize activities. 
  • Review deficiencies and rectifications for annual self-assessments. 
  • Assist with administrative tasks related to Sedation. 
  • Perform data entry and update records for sedation facilities and staff. 
  • Assist with maintaining sedation database and records. 
  • Receive and collate documents sent by mail or by other means. 
  • Prepare and distribute facility assessor packages for on-site evaluations. 
  • Provide administrative support to Program Manager, Sedation, GA, And Non-Hospital Dental Facilities. 
  • Assist with scheduling in-office assessments. 
  • Respond to inquiries regarding sedation from sedation facilities and registrants. 
  • Track annual self-assessment and in-office assessment due dates; prepare reminder letters and packages. 
  • Prepare confirmation of compliance letters and wall certificates for facility owners and registrants. 
  • Assist with sedation projects. 
  • Assist with inquiries during annual renewal from registrants. 
  • Organize documents for the Sedation & General Anesthesia Committee. 
  • File Sedation & General Anesthesia Committee Minutes. 
  • File facility and registrant correspondence and submissions. 
  • Other administrative duties as required. 
  • Book travel and accommodation for facility assessors and Sedation & General Anesthesia Committee members. 
  • Take meeting minutes as needed. 
  • Order catering for meetings as needed. 

Essential Skills and Qualifications 

  • Minimum of two years of office experience. 
  • Excellent computer skills with proficiency in Microsoft Office. 
  • Ability to maintain tact, grace, and diplomacy in all situations. 
  • Ability to handle sensitive and confidential information with discretion. 
  • Strong attention to detail.  
  • Strong clerical and administrative skills. 
  • Strong written and verbal communication skills.   
  • Strong organizational skills with the ability to multi-task and prioritize. 
  • Strong critical thinking, analytical, and problem-solving skills. 
  • Demonstrated customer experience/service experience. 
  • Experience using database or customer relations management system and electronic filing system is an asset. 
  • Previous work experience in a regulatory or not-for-profit environment is an asset. 

Work Arrangement

Work Hours

BCCOHP’s regular hours of business are 8:30 am to 4:30 pm, Monday through Friday. This is a full-time permanent position, requiring 35 hours per week (7 hours per day).

Flexibility

BCCOHP offers flexibility for a hybrid work arrangement depending on the role and operational needs. This role is required to be in office at least 2 days per week. Additional days in office is dependent on operational needs and workload.

We also offer core work hours between 9:30 am – 2:30 pm. The successful candidate may adjust their work day as long as they are working within the set core work hours, and depending on operational needs.

Total Compensation & Perks

The successful candidate will be offered a competitive compensation and benefits package. The annual salary range for this position is  $44,000 to $53,000. The salary offered will be determined based on factors such as experience relative to the requirements of the role.

BCCOHP offers the following benefits and perks:

  • Extended health and dental benefits plan
  • RRSP contributions
  • Parking/transit subsidy
  • Paid time off (15 vacation days, 5 sick days, and 7 personal days per year)
  • Maternity/parental leave top-up
  • Annual professional development allowance
  • Office closures in addition to statutory holidays including Easter Monday and winter office closure (December 24th to January 1st each year)
  • Early office closure on Fridays during the summer

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. No phone calls, no recruiters, please.  

Position Type: Permanent, Full-time 

Location: Vancouver – ​In-office

Application Deadline: ​Open until filled

About the Role 

BCCOHP is seeking a permanent, full-time Administrative Assistant, Operations to join our Operations team within the Finance, IT & Operations department. This position will report to the Manager, Operations. 

The Administrative Assistant, Operations for the British Columbia College of Oral Health Professionals (BCCOHP) provides general assistance to the Operations team. The main function of this role will be to scan incoming mail and new content for the organization and ensuring the physical documents are discarded or stored in compliance with BCCOHP’s retention policy.  

This position will also act as the main reception back-up for the Receptionist and provide executive support to the Executive Director, Finance, IT & Operations. 

Essential Duties 

Document Imaging

  • Digitize physical mail and new content sent for scanning. 
  • Document quality control on scanned content.  
  • Prepare files for scanning by removing all staples and paper clips, ensuring all information is captured, organizing the correct alignment of paper, and adding a barcode label to each file. 
  • Bulk scan files using a high-capacity scanner and Kofax Express scanning software. 
  • Ensure the integrity of all digitized documents by checking each image on screen for skewed pages, covered/illegible text, and image clarity. 
  • Rename exported PDF files using the original file names in accordance with the College’s naming convention. 
  • Upload and index electronic files to the document repository system. 
  • Ensure the secure destruction of scanned paper files. 
  • Organize and prepare files for archiving, ensuring they are accurately sorted and securely placed into storage boxes. 
  • Clearly label each box with relevant details for easy identification and tracking. 
  • Arrange the boxes in an orderly manner to be transferred to external storage facilities. 

Reception 

  • Act as main reception backup:  
  • Operate multi-line switchboard and direct calls/messages appropriately. 
  • Greet and assist visitors. 
  • Respond to or re-direct inquiries from registrants and members of the public. 
  • Open and distribute mail as well as process outgoing mail. 
  • Arrange for outgoing couriers and receive courier deliveries. 
  • Order and maintain supplies in stationery and copy room. 
  • Order and maintain beverage supplies (including drinks for meetings and milk). 
  • Coffee machine maintenance (descaling and requesting servicing when needed). 
  • Contact shredding company for pick-up date changes or missed pick-ups. 
  • Contact Canada Post for mail maintenance and missed outgoing mail pick-ups. 
  • Route incoming calls to the appropriate departments: Registration, Continuing Education, Complaints, Monitoring, Registrar etc.  
  • Train staff for Reception relief as needed. 
  • Record phone greetings messages as needed. 
  • Arrange taxi/Uber service for staff and guests as needed. 
  • Assign temporary parking stalls in the building’s parkade as needed. 
  • Provide backup to the Manager, Operations and liaison with property management company as needed.  
  • Maintain the reception manual. 
  • Assist in organizing and maintaining a clean and tidy office environment.  

Other Responsibilities

  • Provide executive support to the Executive Director, Finance, IT & Operations 
  • Coordinate scheduling of meetings and preparation of meeting packages. 
  • Provide general administrative support – creating documents, copying, filing, etc.  
  • Provide other administrative assistance where needed. 
  • Coordinate closely with the Manager, Operations to assist in various administrative tasks related to operations as needed. 

Essential Skills and Qualifications 

  • Minimum of two years’ office experience. 
  • Strong verbal and written communications skills. 
  • Excellent computer skills with proficiency in Microsoft Office.  
  • Experience in handling a multi-line phone system. 
  • Strong interpersonal skills and ability to take initiative. 
  • Ability to maintain tact, grace, and diplomacy in all situations. 
  • Strong attention to detail. 
  • Strong organization skills with the ability to multi-task and prioritize. 
  • Experience using a database or customer relations management system and electronic filing system is an asset. 
  • Previous work experience in a regulatory or not-for-profit environment would be an asset. 

Work Arrangement

Work Hours

BCCOHP’s regular hours of business are 8:30 am to 4:30 pm, Monday through Friday. This is a full-time permanent position, requiring 35 hours per week (7 hours per day).

Work Location

Due to the nature of this role, this position will be required to be in-office five days per week.

Total Compensation & Perks

The successful candidate will be offered a competitive compensation and benefits package. The annual salary range for this position is  $44,000 to $53,000. The salary offered will be determined based on factors such as experience relative to the requirements of the role.

BCCOHP offers the following benefits and perks:

  • Extended health and dental benefits plan
  • RRSP contributions
  • Parking/transit subsidy
  • Paid time off (15 vacation days, 5 sick days, and 7 personal days per year)
  • Maternity/parental leave top-up
  • Annual professional development allowance
  • Office closures in addition to statutory holidays including Easter Monday and winter office closure (December 24th to January 1st each year)
  • Early office closure on Fridays during the summer

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. No phone calls, no recruiters, please.