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Who we are

The BC College of Oral Health Professionals (BCCOHP) is the regulatory body for all oral health professionals in BC. BCCOHP’s role is to protect the public and promote better health outcomes for patients. BCCOHP regulates 16,000 oral health professionals including certified dental assistants, dental therapists, dental hygienists, dental technicians, denturists and dentists. We protect the public in three main ways: 

  1. Ensuring that oral health professionals are able to practise competently 
  2. Setting standards for the delivery of safe and patient-centred oral health care 
  3. Investigating complaints about oral health professionals 

Our vision is to reimagine oral health care oversight in BC. We draw from a shared legacy and rich diversity of thought to deliver modernized oral health care regulation.  

Our mission is to provide regulatory leadership that collaboratively builds public confidence in the delivery of safe, ethical, competent, team-based oral health care.  

  • We put people first. We recognize that the most important resource in delivering our mission is the diversity and knowledge of people: those who do the work of regulation, the professionals we regulate, and the patients and public we serve.  
  • We do what we say. We are committed to achieving meaningful outcomes for patients and the public, and to being transparent about our work and its impact.  
  • We get it done. We build credibility and trustworthiness through the quality of our regulatory work, while approaching new challenges with openness and curiosity.  
  • We take the long view. Through continuous improvement, we use our influence to make a positive impact today and in the future. 
  • We will incorporate meaningful Indigenous involvement in decision-making and adopt practices that uphold anti-racism, cultural safety and humility.  
  • We will identify the strategic opportunities within regulatory modernization, including the new governing legislation.  
  • We will unify core regulatory functions and professional and ethical standards that protect the public from harm and promote public interest. 

Our work environment

BCCOHP provides a working environment that is welcoming, respectful, and rewarding. We offer opportunities for personal and professional growth and encourage reasonable work-life balance with flexible work arrangements including hybrid work options, and flexible start and end times.

BCCOHP offers a compensation package that includes a competitive salary, extended health and dental care, and professional development allowance, and personal days for employees to use to allow themselves to look after their health and well-being and attend to their personal schedules.

Our offices are located on the west side of Vancouver and in Victoria. Due to the pandemic, our offices are temporarily closed to the public and most of our team are currently working remotely. We are conducting interviews virtually at this time.

We will continue to evolve and adjust our policies.

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Job postings

Open

Applications are being accepted for the following job opportunities:

Position Type: ​Permanent​, ​Full-time​ 

Location: Victoria – ​In-Office​ 

Application Deadline: ​Open until filled​ 

About the Role 

BCCOHP is seeking a permanent, full-time Administrative Assistant, Registration & Certification to join our Registration & Certification team. This position will report to the Manager, Registration & Certification.

The successful candidate will be responsible for providing administrative assistance to the Registration & Certification team ensuring only those who meet the regulator’s requirements for registration or certification are registered. This position will be one of two administrative assistants who provide administrative support to the Victoria Office.   

Essential Duties 

Registration

  • Assist with applications for all registration categories and certified dental assistants (CDAs); verify completeness of application; follow up with applicants on incomplete applications; data entry; receive and sort documents sent by mail for the Registration department.
  • Respond to inquiries regarding registration or certification from applicants and registrants and CDAs.
  • Update registrant and CDA records.
  • Follow up on open and incomplete applications.
  • Process criminal records checks and coordinate the five-year Criminal Record Re-Check processes.
  • Assist the Coordinator, Registration with processing of HPC names, permits, and registration.
  • Prepare welcome letters and wall certificates.
  • Prepare letters and certificates of standing for all registrant categories and CDAs for signature from senior staff.
  • Track the Registration email inbox and forward emails appropriately within the department.
  • Generate cheque requisitions as necessary.
  • Provide daily balanced reports to the finance department.
  • Monitor, collect and process non-sufficient funds (NSF) and reinstatement fees.
  • Generate duplicate registration certificates upon request.
  • Assist with the processing of duplicate prescription pad requests.
  • Assist with inquiries during annual renewal from registrants and CDAs.
  • Take meeting minutes as needed.
  • Order catering for meetings as needed.
  • Other administrative tasks as required.

Administrative Support to Victoria Office

  • Maintain office supplies and inventory by determining inventory level, anticipating needs, placing and expediting orders, and receipt of supplies.
  • Receive courier deliveries, distribute incoming/outgoing correspondence, posting mail as required.
  • Provide electronic and fax reception by receiving communications, recording their receipt, and responding or forwarding to appropriate staff.
  • Ensure postal account and postal supplies are adequate to meet College needs, including accurate monetary reconciliation of the postal account.
  • Complete general administrative duties as requested to support various employees and projects including word processing and copying assignments.
  • Ensure effective operation of office equipment (fax, phones, copier, etc.); completes preventative maintenance, provides staff direction, troubleshoots malfunctions, arranges service/repairs, and maintains equipment consumables (ink) inventory, in consultation with the Accountant and Executive Director, Finance, IT & Operations as needed.
  • Order and instruct security company to program access cards.
  • Ensure elevators remain in working order and liaise with the servicing company as required

Essential Skills and Qualifications 

  • Minimum of 2 years of office experience.
  • Excellent computer skills with proficiency in Microsoft Office.
  • Ability to maintain tact, grace and diplomacy in all situations.
  • Ability to handle sensitive and confidential information with discretion.
  • Strong attention to detail.
  • Strong clerical and administrative skills.
  • Strong written and verbal communication skills.
  • Strong organizational skills with the ability to multi-task and prioritize.
  • Strong critical thinking, analytical, and problem-solving skills.
  • Experience using a database or customer relations management system and electronic filing system is an asset.
  • Previous work experience in a regulatory or not-for-profit environment is an asset.

How to Apply 

If you are interested in joining our team, click here to apply. Applications will be accepted until this position is filled.

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. No phone calls, no recruiters, please.  

For more information about this and other roles, please visit https://oralhealthbc.ca/about/careers/. 

Position Type: ​Permanent​, ​Full-time​ 

Location: Vancouver – ​In-Office​ 

Application Deadline: ​Open until filled​ 

About the Role 

BCCOHP is seeking a permanent, full-time Administrative Assistant, Complaints to join our Complaints team. This position will report to the Manager, Intake & Inquiry.

The successful candidate will be responsible for providing assistance to the Complaints Department and the Regulatory Compliance Officers in the day-to-day management of complaint files and general administrative support to the department as a whole.

This position is an in-office position, however, if the successful candidate has a personal computer and a designated home office space, there is flexibility for a hybrid work arrangement.

Essential Duties 

  • Receive, process, distribute and acknowledge incoming mail, email, and records.
  • Liaise with complainants and registrants to ensure all required information is included in new complaint files.
  • Prepare weekly Complaints meeting materials including agenda, new complaints, and existing files for review.
  • Open new complaint files.
  • Draft opening letters and enclosures to complainants, registrants, and any other parties from whom reports and records are required.
  • Draft timeline letters to complainants, registrants and HPRB.
  • Manage bring forward system to track the receipt of required responses and prepare reminder and timeline letters as required.
  • Digitize incoming patient records, analog radiographs, and study models.
  • Review all incoming mail and records and follow up with registrants and complainants as necessary.
  • Provide administrative support to the Manager, Intake & Inquiry; Complaint Officers; and Regulatory Compliance Officers.
  • Close complaint files and diarize for bulk scanning.
  • Return physical records as required.
  • Other administrative duties as required.

Essential Skills and Qualifications 

  • Minimum of 2 years of office experience.
  • Excellent computer skills with proficiency in Microsoft Office.
  • Ability to maintain tact, grace, and diplomacy in all situations.
  • Ability to handle sensitive and confidential information with discretion.
  • Strong written and verbal communication skills.
  • Strong organization skills with the ability to multi-task and prioritize.
  • Strong attention to detail.
  • Strong clerical and administrative skills.
  • Experience using a database or customer relations management system and electronic filing system is an asset.
  • Previous work experience in a regulatory or not-for-profit environment would be an asset.

How to Apply 

If you are interested in joining our team, click here to apply. Applications will be accepted until this position is filled.

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. No phone calls, no recruiters, please.  

For more information about this and other roles, please visit https://oralhealthbc.ca/about/careers/. 

Shortlisting

The posting period for these recent job opportunities has closed.

Position Type: ​Permanent​, ​Full-time​ 

Location: Vancouver – ​In-Office​ 

Application Deadline: ​Open until filled​ 

About the Role 

BCCOHP is seeking a ​permanent​, ​full-time​ ​Payroll & Benefits Specialist​ to join our ​Finance, IT & Operations​ team. This position will report to the ​Executive Director, Finance, IT & Operations​.  

The Payroll & Benefits Specialist is responsible for providing excellent service to cross-functional stakeholders to ensure that payroll and benefits programs are delivered in an accurate and timely manner. As the primary point of contact on payroll and benefit matters, this individual will exercise critical and forward-thinking skills in order to ensure BCCOHP’s payroll processes are operating at maximum efficiency. 

The Payroll & Benefits Specialist is to remain compliant with all regulatory bodies while information remains confidential by adhering to legal and ethical standards. The individual must also demonstrate a high level of professionalism, integrity, trust, and confidence. 

This position is an in-office position, however, if the successful candidate has a personal computer, there is flexibility for a hybrid work arrangement.   

Essential Duties 

  • Administer all aspects of the payroll process in an accurate and timely manner. 
  • Archive payroll reports, prepare payroll reconciliation and journal entries. 
  • Assist in the preparation of the annual payroll and benefits budget and quarterly forecast. 
  • Monitor, analyze and report on any payroll and benefits expense variances against budget. 
  • Process payroll onboarding documentation and integrate to HR/payroll system. 
  • Administer and manage all group benefits plans from set-up to termination. 
  • Administer and process the self-administered dental benefits plan. 
  • Prepare and reconcile monthly RRSP contribution payments, dental plan premium and group health insurance premium payments. 
  • Assist with the annual group benefits plan renewal. 
  • Work with external benefits consultant to set up information sessions regarding any changes or updates to the group benefits plan. 
  • Prepare WorksafeBC payroll reports and calculate and remit WCB quarterly payments and annual filing. 
  • Review and analyze Employer Health Tax (EHT) quarterly remittance payments by PayWorks and prepare annual EHT filing and payment reconciliation. 
  • Assist with the preparation and ensure accuracy of T4, T4A, and T4A-NR.  
  • Update payroll data tracking for each staff member.  
  • Work with the HR Generalist to ensure Sage HR paid time off is accurate.  
  • Prepare and file Record of Employment (ROE). 
  • Assist with periodic compensation and benefits analysis. 
  • Provide back-up for the Accounting Officer and Accounts Receivable Coordinator as required. 
  • Other financial/accounting duties as required. 

Essential Skills and Qualifications 

  • Post-Secondary qualification in accounting or a related discipline. 
  • Minimum three years of Payroll and Benefits or equivalent experience. 
  • Payroll Compliance Practitioner Certificate from the Canadian Payroll Association or working towards certification considered an asset. 
  • Strong knowledge of current legislation related to payroll and benefits.  
  • Advanced analytical, critical thinking and research skills with the ability to problem solve. 
  • Sound accounting knowledge, including accounting principles and practices. 
  • Previous experience in payroll processing with the ability to lead the payroll process as the subject matter expert is an asset. 
  • Excellent interpersonal, communication and presentation skills, both verbally and written. 
  • Ability to work collaboratively as a key member of a team and independently with minimum supervision. 
  • Ability to handle sensitive and confidential information with discretion. 
  • Meticulous attention to detail, refined organizational and time management skills. 
  • Strong clerical and administrative skills. 

How to Apply 

If you are interested in joining our team, click here to apply. Applications will be accepted until this position is filled.  

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. No phone calls, no recruiters, please.  

For more information about this and other roles, please visit https://oralhealthbc.ca/about/careers/.