Careers

Who we are

The BC College of Oral Health Professionals (BCCOHP) is the regulatory body for all oral health professionals in BC. BCCOHP’s role is to protect the public and promote better health outcomes for patients. BCCOHP regulates 16,000 oral health professionals including certified dental assistants, dental therapists, dental hygienists, dental technicians, denturists and dentists. We protect the public in three main ways: 

  1. Ensuring that oral health professionals are able to practise competently 
  2. Setting standards for the delivery of safe and patient-centred oral health care 
  3. Investigating complaints about oral health professionals 

Our vision is to reimagine oral health care oversight in BC. We believe that everyone will be able to see themselves in our vision statement: patients/public, oral health care professionals, and those within BCCOHP.

Our mission is to safeguard the public from harm and discrimination by diligently overseeing safe, competent, ethical, and team-based oral health care, ensuring trustworthiness in our regulatory practices.

  • We put people first. We recognize that the most important resource in delivering our mission is the diversity and knowledge of people. 
  • We do what we say. We are committed to achieving meaningful outcomes for patients and the public, and to being transparent about our work and its impact.  
  • We get it done. We build credibility and trustworthiness through the quality of our regulatory work, while approaching new challenges with openness and curiosity.  
  • We take the long view. Through continuous improvement, we use our influence to make a positive impact today and in the future. 
  • Regulatory leadership: Identify strategic opportunities within regulatory modernization, including seamless transition to new governing legislation.
  • Cultural safety and humility: Uphold Indigenous rights and promote reconciliation through the regulation and delivery of oral health care.
  • Health equity and anti-discrimination: Prevent harm and discrimination to create equity in oral health care experience, delivery and outcomes.
  • Modernized regulatory functions: Unify core regulatory functions and establish patient-centred standards that prioritize patient safety and promote the public interest.

Learn more >>

Our work environment

BCCOHP provides a working environment that is welcoming, respectful, and rewarding. We offer opportunities for personal and professional growth and encourage reasonable work-life balance with flexible work arrangements including hybrid work options, and flexible start and end times. 

BCCOHP has two offices located on the traditional, ancestral and unceded territory of the Coast Salish and Lekwungen Peoples, represented today by the Musqueam, Squamish, Tsleil-Waututh, Songhees and Esquimalt Nations (Vancouver and Victoria). In keeping with our commitment to support the provision of safe, effective, culturally sensitive oral health care for people in British Columbia, we aim to have a culturally safe work environment that recognizes and deconstructs colonial structures and is free from racism and discrimination. 

BCCOHP offers a compensation package that includes a competitive salary, extended health and dental care, and professional development allowance, and personal days for employees to use to allow themselves to look after their health and well-being and attend to their personal schedules.

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Job postings

Open

Department: Professional Conduct, Competence & Fitness

Reporting to: Acting Director, Professional Conduct, Competence & Fitness

Position Type: Permanent, Full-time

Work Location: Vancouver or Victoria – Hybrid

Salary: $72,466.56 – $90,583.20. Please see the Total Compensation & Perks section for more details

Position Posted: October 22, 2024

Application Deadline: Open until filled

Apply to: Sage HR

About the Role

BCCOHP is seeking a permanent, full-time Regulatory Compliance Officer (RCO) to join our Professional Conduct, Competence & Fitness department. The successful candidate, reporting to the Acting Director, Professional Conduct, Competence & Fitness, will have successfully completed a post-secondary paralegal program or 5 years’ experience in a designated capacity and will play an integral role in the investigation of standard and early resolution complaint matters by drafting Investigation Reports and related remedial documents to the Inquiry Committee, as well as related correspondence to registrants, counsel and complainants summarizing the investigation and confirming the dispositions directed by the Inquiry Committee.

Essential Duties

  • Support Complaint Investigators and the Acting Director, Professional Conduct, Competence & Fitness by drafting correspondence to counsel, registrants and complainants, letters of agreement, consent orders, investigation reports, closing letters and summaries of complaints for consideration by the Inquiry Committee.
  • Ensure investigative and procedural protocols are conducted in accordance with the relevant legislation (Health Professions Act, Criminal Records Review Act, Administrative Tribunals Act, and the College’s Bylaws).
  • Attend Inquiry Committee Panel meetings as needed.
  • Conduct legal and other research as needed.
  • Assimilate large and complex amounts of information to write investigation reports and meaningful closing letters to both complainants and registrants. 

Essential Skills and Qualifications

  • Successful completion of a post-secondary paralegal program or 5 years’ experience in a designated capacity.
  • An undergraduate degree in Arts or Humanities is preferred.
  • A minimum of five years of progressive experience in Administrative Law or within a regulatory body, or an equivalent combination of education and experience.
  • Exceptional writing skills with demonstrated ability to draft clear correspondence and reports
  • Sound working knowledge of administrative law principles and procedural fairness.
  • Ability to maintain tact, grace, and diplomacy in all situations.
  • Effective interpersonal and communication skills.
  • Strong organization skills with the ability to multi-task and prioritize.
  • Ability to handle a complex and diverse caseload.
  • Excellent organizational, communication and interpersonal skills with the ability to work independently and collaboratively within a team.
  • Willing to adapt in an ever-changing environment and able to cope with a busy office, tight deadlines, and a multitude of tasks simultaneously.
  • Ability to handle sensitive and confidential information with discretion.
  • Excellent computer skills with proficiency in Microsoft Office.
  • Experience using a database or customer relations management system and electronic filing system.

Work Arrangement

Work Hours

BCCOHP’s regular hours of business are 8:30 am to 4:30 pm, Monday through Friday. This is a full-time permanent position, requiring 35 hours per week (7 hours per day).

Flexibility

BCCOHP offers flexibility for a hybrid work arrangement depending on the role and operational needs. The number of days required to be in office for this position is dependent on operational needs and workload.

We also offer core work hours between 9:30 am – 2:30 pm. The successful candidate may adjust their work day as long as they are working within the set core work hours, and depending on operational needs.

Total Compensation & Perks

The successful candidate will be offered a competitive compensation and benefits package and can typically expect a starting annual salary between $72,466.56 and $81,524.88 depending on factors such as skills, experience, and education relative to the requirements of the role. Salaries are reviewed annually based on performance and market trends, allowing employees to potentially earn up to the maximum of the current pay band, $90,583.20.

BCCOHP offers the following benefits and perks:

  • Extended health and dental benefits plan
  • RRSP contributions
  • Parking/transit subsidy
  • Paid time off (15 vacation days, 5 sick days, and 7 personal days per year)
  • Maternity/parental leave top-up
  • Annual professional development allowance
  • Office closures in addition to statutory holidays including Easter Monday and winter office closure (December 24 to January 1 each year)
  • Early office closure on Fridays during the summer

How to Apply

If you are interested in joining our team, click here to apply. Applications will be accepted until the position is filled.

Candidates will be required to complete an assessment designed to evaluate their writing skills as part of the selection process. 

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. No phone calls, no recruiters, please.

Department: Professional Practice

Reporting to: Manager, Professional Advisors

Position Type: Permanent, Part-time

Work Location: BCCOHP Offices (Vancouver or Victoria) – Hybrid

Compensation: $46.13 – $57.66 per hour

Position Posted: June 13, 2024

Application Deadline: Open until filled

Apply to: Sage HR

About the Role

BCCOHP is seeking a permanent, part-time Denturist Advisor to join a team of professional advisors within the Professional Practice department.

The successful candidate, reporting to the Manager, Professional Advisors, the successful candidate will work across BCCOHP’s functions supporting regulatory work, projects, and communications where professional expertise is required.

The Advisor provides information and clarification for oral health professionals and members of the public, on issues related to the Standards and Guidance materials of BCCOHP. This role will also assist in the review and development of Standards and Guidance documents for BCCOHP.

In this role, the Advisor will support the Inquiry Committee by acting as a subject matter expert and conducting investigations, liaising with registrants and other BCCOHP stakeholders.

Essential Duties

Professional Practice & Standards

  • Provide appropriate and accurate advice in response to enquiries on BCCOHP Regulations, policies, Practice Standards, Scope of Practice, and the Code of Ethics.
  • Support the Manager, Professional Advisors as required in the alignment and maintenance of standards and guidance documents.
  • Facilitate working groups in functional processes to support the revision and maintenance of standards and guidance documents.
  • Prepare information for the Standards and Guidance Committee as required.
  • Make policy recommendations related to Practice Standards and Interpretation Guidelines.
  • Contribute to revisions of BCCOHP registrant resources on the website and communication activities as needed.
  • Support various departments in researching and writing draft policy documents as needed.
  • Support engagement, communications, and policy development through professional advisory role.
  • Work across the organization to provide professional expertise.
  • Assist the Registration Department with the review of denturist education programs as part of the recognition process.

Complaints

  • Handle enquiries and complaints about BCCOHP registrants concerning professional practice, professional conduct and impairment affecting ability to practise in the area of oral health or to carry out delegated services.
  • Review new complaints to identify issues of concern and assess risk/complexity.
  • Conduct investigations, resolve regulatory concerns, arrange remedial education programs, and attend mediations, practice audits, and inspections.
  • Conduct interviews with complainants, witnesses, and registrants who have received complaints.
  • Draft comprehensive investigation reports and attend internal weekly meetings to discuss complaint files.
  • Draft comprehensive reports outlining facts and evidence, and investigative findings for the Inquiry Committee and attend meetings regarding complaint files as needed.
  • Attend as a witness or advisor at Discipline Hearings.
  • Remain current on practice issues related to denturism and conducting regulatory investigations.
  • Remain current on changing aspects of denturism through research, courses and/or experiential practice.
  • Engage in ongoing education related to the role of investigator to ensure currency in practice.
  • Participate in tasks, projects, and programs normally outside the position description necessary for the efficient operation of BCCOHP as required.

Other Responsibilities

  • Participate in the development of relevant BCCOHP projects, policies and programs.
  • Remain current on changing aspects of denturist practice through research, courses and/or experiential practice.    

Essential Skills and Qualifications

  • Minimum seven years of experience as a practising denturist.
  • Regulatory Policy experience an asset.
  • Strong verbal and written communication skills.
  • Meticulous with excellent organizational skills and strong attention to detail.
  • Superior time management with the ability to multitask, organize and prioritize work and handle interruptions and changing priorities.
  • Ability to remain calm and composed under pressure.
  • Ability to problem solve and identify alternate approaches or solutions to issues.
  • Strong collaborative and team skills.
  • Strong interpersonal skills, compassionate but confident with the ability to engage in difficult conversations with tact and clarity.
  • Understanding and respect for process.

Work Arrangement

Work Hours

BCCOHP’s regular hours of business are 8:30 am to 4:30 pm, Monday through Friday. This is a part-time permanent position with flexible hours.

Flexibility

BCCOHP offers flexibility for a hybrid work arrangement depending on the role and operational needs. The number of days required to be in office for this position is dependent on operational needs and workload.

We also offer core work hours between 9:30 am – 2:30 pm. The successful candidate may adjust their work day as long as they are working within the set core work hours, and depending on operational needs.

Total Compensation & Perks

The successful candidate will be offered a competitive compensation and benefits package. The compensation for this role is $46.13 – $57.66 per hour. The compensation offered will be determined based on factors such as experience relative to the requirements of the role.

BCCOHP offers the following benefits and perks: 

  • Annual professional development allowance 
  • Office closures in addition to statutory holidays including Easter Monday and winter office closure (December 24th to January 1st each year)
  • Early office closure on Fridays during the summer 

How to Apply

If you are interested in joining our team, click here to apply. Applications will be accepted until the position is filled.

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. No phone calls, no recruiters, please.

Department: Finance, IT & Operations

Reporting to: Manager, Operations

Position Type: Permanent, Full-time

Work Location: Vancouver – In-Office

Compensation: $51,113.48 – $60,133.50. Please see the Total Compensation & Perks section for more details. 

Position Posted: November 1, 2024

Application Deadline: November 15, 2024

Apply to: Sage HR

About the Role

BCCOHP is seeking a permanent, full-time Receptionist to join our Operations team.

The successful candidate, reporting to the Manager, Operations, will be the first point of contact for all inbound inquiries and visitors. The receptionist’s main role is to deliver a strong customer experience for everyone who interacts with BCCOHP, whether on the phone, via email, or in-person. The receptionist responds to routine enquiries and directs users to specific departments as appropriate. This role also performs administrative duties that support the smooth operation of the facility.  

Essential Duties

  • Operate multi-line switchboard and direct calls/messages appropriately.
  • Greet and assist visitors.
  • Respond to or re-direct enquiries from registrants and members of the public by forwarding calls to the appropriate department.
  • Order and maintain office supplies in the stationery and copy room.
  • Order and maintain beverages and kitchen supplies.
  • Maintain cleanliness of meeting rooms and kitchen areas, including coffee machine, dishes, microwave, and other appliances. 
  • Open and organize mail by department for scanning, process outgoing mail, and ensure items are sorted properly for external storage. 
  • Arrange for outgoing couriers and receive courier deliveries.
  • Contact Canada Post for mail maintenance and missed outgoing mail pick-ups.
  • Maintain the reception manual.
  • Train staff for Reception relief as required.
  • Record phone greetings messages as required.
  • Reserve meeting rooms for staff and visitors as required. 
  • Assist with meeting room setup and cleanup and helps maintain a clean and welcoming office environment. 
  • Provide backup to the Administrative Assistant, Operations as required, such as digitizing physical mail and new content for scanning.
  • Arrange for additional parking and assign temporary parking stalls in the building’s parkade as required.
  • Arrange taxi service for staff and guests as required.
  • Other administrative duties as required. 

Essential Skills and Qualifications

  • Minimum of two years of office experience as a receptionist.
  • Demonstrated customer experience/service experience.
  • Demonstrated experience managing repetitive tasks. 
  • Excellent computer skills with proficiency in Microsoft Office.
  • Strong clerical and administrative skills.
  • Strong written and verbal communication skills.
  • Strong organization skills, with the ability to multi-task and prioritize.
  • Strong attention to detail and accuracy.
  • Ability to handle sensitive and confidential information with discretion.
  • Ability to problem-solve and troubleshoot.
  • Ability to lift heavy boxes (approximately 35-40 lbs.) and operate hand cart. 
  • Experience using a database or customer relations management system and electronic filing system is an asset.
  • Previous work experience in a regulatory or not-for-profit environment would be an asset.

Work Arrangement

Work Hours 

BCCOHP’s regular hours of business are 8:30 am to 4:30 pm, Monday through Friday. This is a full-time permanent position, requiring 35 hours per week (7 hours per day). 

Work Location 

Due to the nature of this role, this position will be required to be in-office five days per week.  

Total Compensation & Perks

The successful candidate will be offered a competitive compensation and benefits package and can typically expect a starting annual salary between $51,113.48 and $55,623.49 depending on factors such as skills, experience, and education relative to the requirements of the role. Salaries are reviewed annually based on performance and market trends, allowing employees to potentially earn up to the maximum of the current pay band, $60,133.50.

BCCOHP offers the following benefits and perks:

  • Extended health and dental benefits plan
  • RRSP contributions
  • Parking/transit subsidy
  • Paid time off (15 vacation days, 5 sick days, and 7 personal days per year)
  • Maternity/parental leave top-up
  • Annual professional development allowance
  • Office closures in addition to statutory holidays including Easter Monday and winter office closure (December 24th to January 1st each year)
  • Early office closure on Fridays during the summer

How to Apply

If you are interested in joining our team, click here to apply. Applications will be accepted until this position is filled.

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. No phone calls, no recruiters, please.

For more information about this and other roles, please visit https://oralhealthbc.ca/about/careers/.

Shortlisting

The posting period for these recent job opportunities has closed. 

Department: Policy, Planning & People

Reporting to: Manager, Project Engagement & Change Management

Position Type: Temporary, Full-time

Work Location: Vancouver or Victoria- Hybrid

Salary: $72,466.56 – $90,583.20. Please see the Total Compensation & Perks Section for more details.

Position Posted: September 19, 2024

Application Deadline: September 27, 2024

About the Role

BCCOHP is seeking a temporary, full-time Project Communication and Engagement Specialist to join our Project Management Office (PMO) team within the Policy, Planning and People department for a 19-month contract. This position will report to the Manager, Project Engagement & Change Management. 

The Project Communication and Engagement Specialist is an integral member of the PMO team that supports BCCOHP’s strategic initiatives. This role focuses on developing and executing engagement and communication strategies related to BCCOHP’s strategic initiatives and compliance with the upcoming Health Professions and Occupations Act (HPOA).

Essential Duties

  • Maintain and apply the audience map for BCCOHP, with special consideration of those impacted by strategic initiatives and the HPOA.
  • Distill and synthesize complex information for communication to a range of audiences.
  • Develop targeted message frameworks and write and implement activities and content to support communication strategies and reporting.
  • Support the development and execution of overarching communication and engagement strategies related to strategic initiatives and HPOA
  • Support the development and implementation of project-specific engagement plans for relevant audiences.
  • Monitor key performance indicators (KPIs) to assess the success of project initiatives.
  • Act as an internal communication and engagement advisor to key staff to support the successful implementation of project work.
  • Work with a team to develop and execute engagement tactics and resources to support successful project rollout (e.g., consultations, social media campaigns, training and video resources).
  • Utilize research and data analysis to inform and continually improve engagement and communication strategies.
  • Support the execution of communication activities (newsletters, website content, emails, webinars, etc.) with the Communications & Engagement team.

Essential Skills and Qualifications

  • Education, training, and experience equivalent to an undergraduate degree in communications, public relations, or a related field, combined with five years’ experience, or an equivalent combination of education and experience.
  • Strong understanding of communication and engagement principles with the ability to identify and support communication objectives for operational issues and projects.
  • Ability to meet deadlines, and effectively handle complex information and changing priorities.
  • Exceptional writing skills with a demonstrated ability to deliver content that is accurate, clear, and engaging.
  • Fluency in digital platforms used in remote workplace environments, including video conferencing, MS Office, content management systems, cloud-based applications, and intranets.
  • Ability to handle sensitive and confidential information with discretion and diplomacy.
  • Familiarity with principles of equity, diversity, and inclusion, anti-discrimination, and cultural safety and humility is an asset.
  • Previous work experience in a regulatory, not-for-profit, or related environment is an asset.

Work Arrangement

Work Hours

BCCOHP’s regular hours of business are 8:30 am to 4:30 pm, Monday through Friday. This is a full-time permanent position, requiring 35 hours per week (7 hours per day).

Work Location

BCCOHP offers flexibility for a hybrid work arrangement depending on the role and operational needs. The number of days required to be in office for this position is dependent on operational needs and workload.

We also offer core work hours between 9:30 am – 2:30 pm. The successful candidate may adjust their work day as long as they are working within the set core work hours, and depending on operational needs.

Total Compensation & Perks

The successful candidate will be offered a competitive compensation and benefits package and can typically expect a starting annual salary between $72,466.56 and $81,524.88 depending on factors such as skills, experience, and education relative to the requirements of the role. Salaries are reviewed annually based on performance and market trends, allowing employees to potentially earn up to the maximum of the current pay band, $90,583.20.

BCCOHP offers the following benefits and perks:

  • Extended health and dental benefits plan
  • Parking/transit subsidy
  • Paid time off (pro-rated based on 15 vacation days, 5 sick days, and 7 personal days per year)
  • Office closures in addition to statutory holidays including Easter Monday and winter office closure (December 24th to January 1st each year)
  • Early office closure on Fridays during the summer