Denturist Quality Assurance

The British Columbia College of Oral Health Professionals, established under the Health Professions Act, is accountable to the public to define, monitor and improve the quality of denturism practice in British Columbia. Quality Assurance is the fundamental responsibility for a regulatory body.

Quality Assurance is the process of providing evidence that the activities of health professionals are being performed effectively. The Quality Assurance Committee is responsible for administering the program.

BCCOHP defines quality in terms of:

  • the competence of its registrants, including entry level competence and continued competence;
  • the appropriate conduct of its registrants, including legal and ethical behaviour.

A denturist’s QAP cycle follows a one-year cycle. These cycles remain constant despite the registration classification a registrant holds (i.e., practising, non-practising, former). Please contact us for further information specific to your cycle if you plan to move between registrant classifications.

Quality Assurance Project Update

BCCOHP is working to establish a modernized quality assurance program for all oral health professionals. This is a key initiative and is expected to be a multi-year project.

The quality assurance programs developed by the legacy colleges that came together to form BCCOHP remained in place upon amalgamation and are currently under review. These will remain in force until a new quality assurance program is developed.

Stay informed about the progress here >>

BCCOHP accepts CE submissions through the online portal or by contact form. BCCOHP randomly audits a percentage of CE submissions in the online portal to reduce turnaround time for processing submissions. Details about the audit process are included below:

When viewing your CE transcript, submission statuses will appear as one of the following:

  • Submitted – once an activity is submitted to the online CE submission and if the submission is not selected for audit at the end of that day. this label will remain. and the CE credits are recorded to total accumulated for the QAP cycle. Allowed credits may be lower than submitted credits due to category or activity maximums applied.
  • Under review – indicates that a submission has been selected for audit. These credits will remain pending until the requested supporting documentation is submitted by the registrant/CDA and BCCOHP staff determine whether the credits are accepted or denied.
  • Approved – indicates that a submission has been audited and The credits are recorded to the total accumulated for the QAP cycle.
  • Denied – indicates that a submission has been audited and it has been denied, either because it does not meet the or proof of attendance was not provided. These credits are not recorded to the total accumulated for the QAP cycle.

Questions?

For further information and/or assistance, please contact us.

The QAP cycle for denturists typically follows a one-year cycle and was previously in progress from April 1, 2023, to March 31, 2024. To comply with the BCCOHP bylaws that came into place upon amalgamation of oral health regulatory colleges, QAP cycles must align with the calendar year.  To adjust for this, the QAP cycle has been temporarily changed as follows: 

  • One-time cycle extension: To transition to a calendar year basis, the current cycle is extended by nine months. The current QAP cycle will run from April 1, 2023, to December 31, 2024, (one year and nine months). This is a one-time extension, after which, the QAP cycle will resume on a standard one-year duration.
  • Additional credit requirement: Due to the nine-month extension, all denturists must fulfill 15 additional credits during this extended cycle (for a total of 35 credits) required between April 1, 2023, and December 31, 2024. This is a temporary modification for this extended cycle only. Please note that registrants can claim up to a maximum of 10 credits per day.
  • No Quality Assurance (QA) submissions required at 2024/25 renewal: Due to the extension of the current cycle, the deadline for the 2023-2024 QA Checklist and QA Tool has also been extended to December 31, 2024, instead of March 31, 2024. Therefore, QA requirements (Continuing Education Credits, QA Checklist and QA Tool) will not be required for the upcoming renewal deadline of March 31, 2024.

As of January 1, 2025, the QAP cycle will revert to its standard one-year period, running from January 1 to December 31, 2025, and will return to the previous 20 CE credit requirement.  

Please note, QAP requirements still include engaging in a minimum of 675 hours of denturism practice for every three years of active registration.  

The purpose of this guideline is to ensure that BCCOHP and the Quality Assurance (QA) Committee are following a consistent, transparent and fair process for approving continuing education (CE) courses.

View the guideline here >>

The CE activities below have been pre-approved for the following CE hours: 

  1. CE Course: hour per hour
    • Any course(s) that increase a denturist’s quality of practice and/or related to oral health.

  2. Mentoring a Student: hour per hour
    • A minimum of 20 hours spent mentoring the same student throughout one year. The mentor cannot receive monetary compensation.

  3. Participation in a Study Group: hour per hour
    • Groups of three or more dental professionals who meet to discuss topics related to oral health. Any number of meetings totaling to a minimum of 5 hours, with detailed minutes of the meeting(s) is required.
  1. Publish an Article/Research: hour per hour
    • A literature review on a topic relating to denturism published in a recognized mainstream media form (newspaper, magazine, book, etc.). Minimum 500 words.
  1. Patient Feedback Forms/Cards: hour per hour
    • Implement patient feedback forms in your practice over a period of time (minimum of 6 months) and summarize your results. Registrants need to provide a blank sample patient feedback form that is given to your patients.
  1. Be an examiner: hour per hour
    • A minimum of two days, as per available.
  1. Other: hour per hour
    • As approved by the Quality Assurance Committee.

Each CE activity has requirements that registrants must meet before submitting their activity for approval, i.e.: proof of attendance, prior approval. The requirements are listed on each activity form which can be accessed through the online registrant portal. Registrants can claim up to a maximum of 10 credits per day.

The Quality Assurance Program (QAP) for denturists requires completion of the following: 

  • QA checklist,   
  • QA tool, and   
  • A minimum number of hours of approved professional development. 

In addition, QAP requirements include engaging in a minimum of 675 hours of denturism practice for every three years of active registration.  

The QAP cycle for denturists typically follows a one-year cycle and was previously in progress from April 1, 2023, to March 31, 2024. To comply with the BCCOHP bylaws that came into place upon amalgamation of oral health regulatory colleges, QAP cycles must align with the calendar year.  To adjust for this, the QAP cycle has been temporarily changed as follows: 

  • One-time cycle extension: To transition to a calendar year basis, the current cycle is extended by nine months. The current QAP cycle will run from April 1, 2023, to December 31, 2024, (one year and nine months). This is a one-time extension, after which, the QAP cycle will resume on a standard one-year duration.
  • Additional credit requirement: Due to the nine-month extension, all denturists must fulfill 15 additional credits during this extended cycle (for a total of 35 credits) required between April 1, 2023, and December 31, 2024. This is a temporary modification for this extended cycle only. Registrants can claim up to a maximum of 10 credits per day.
  • No Quality Assurance (QA) submissions required at 2024/25 renewal: Due to the extension of the current cycle, the deadline for the 2023-2024 QA Checklist and QA Tool has also been extended to December 31, 2024, instead of March 31, 2024. Therefore, QA requirements (Continuing Education Credits, QA Checklist and QA Tool) will not be required for the upcoming renewal deadline of March 31, 2024.   

As of January 1, 2025, the QAP cycle will revert to its standard one-year period, running from January 1 to December 31, 2025, and will return to the previous 20 CE credit requirement.  

Please note, QAP requirements still include engaging in a minimum of 675 hours of denturism practice for every three years of active registration.  

The annual practitioner review is a fundamental part of the BCCOHP Quality Assurance (QA) program. Each practicing registered denturist will be selected every five years to undergo the Practitioner Review. Those selected will receive an email one month prior to the review date.

This review is conducted by the Quality Assurance Program Coordinator and will be done over the phone.

Rationale 

The purpose of continuing education is to ensure continued competence. 

It is the responsibility of each registrant to ensure that continuing education courses and activities reflect the purpose of continuing education and relate to the practice of denturism. Pre-approval is not required, but registrants should consider courses and activities that will benefit their quality of practice. Registrants should refer to the Continuing Education Course Approval Guideline for acceptable continuing education categories. Also, each registrant is responsible for ensuring credit hours are accurately reported to BCCOHP. 

Continuing Education Course or Activity 

In order to ensure acceptance, it is the responsibility of the registrant to consider the following information about the course or activity: 

  • relevance to the practice of denturism; 
  • objectives or competencies to be achieved; 
  • number of hours; 
  • name of sponsoring organization or individual; 
  • qualifications of all persons involved in teaching, guiding or leading; 
  • affiliation and interest of sponsoring individual or organization; date, place and time. 

Criteria for Approval of a Continuing Education Course or Activity 

BCCOHP uses the following criteria to determine whether a course or activity is an acceptable submission and the number of continuing education credits to assign to it: 

  •  degree of relevance of the course or activity to continued competency; 
  •  degree to which the course or activity meets objectives or achieves competencies; 
  •  qualifications of the individuals teaching the course or leading the activity; 
  •  affiliation or interest of the sponsoring individual or organization. 

Submission of Proof of Attendance by a Registrant 

A registrant must upload proof of attendance of the specific course or activity to their registrant portal. 

Submission of Proof of Attendance by Other than a Registrant 

BCCOHP will accept proof of attendance from an individual or organization other than a registrant in cases where BCCOHP has authorized the individual or organization to submit this information. Proof of attendance is a signed copy of the register of a course or activity for which credit is being sought. The registrant should ensure that the individual or organization has been authorized by BCCOHP to submit proof of attendance on their behalf. 

Rationale

The British Columbia College of Oral Health Professionals’ (BCCOHP) guidelines for educational activities stipulate that educational activity leaders and product educators/demonstrators must be qualified in order for registrants to receive approval for the educational activity. The quality assurance committee reviews qualifications on request.

Policy Statement

The following criteria are used. Educational Activity Leaders must:

  • be members in good standing with BCCOHP or with an
  • acceptable regulatory body elsewhere in Canada or the United States;
  • demonstrate an understanding of educational objectives and processes;
  • be recognized as competent, ethical and reliable.

Product Educators/Demonstrators must:

  • provide verification from the manufacturer of the product that they are qualified to demonstrate the product;
  • be recognized as competent, ethical and reliable.