Quality Assurance Program

One of the three main ways BCCOHP protects the public is by ensuring that all regulated oral health professionals are supported in the provision of safe oral health care throughout their careers. This work is carried out through our Quality Assurance Program (QAP).  

Under the Health Professions and Occupations Act (HPOA), BCCOHP must maintain a QAP that promotes ongoing competence of oral health professionals in the public interest. 

About BCCOHP’s Modernized Quality Assurance Program

BCCOHP has established a single, modernized QAP for all oral health professionals. This QAP replaces all pre-existing programs.   

  • For the first year, the QAP runs from April 13, 2026, to March 31, 2027.  
  • Beginning next year, the QAP will run annually from April 1 to March 31. 

To access the QAP, oral health professionals can log into their dashboard at any time. 

Program overview

The QAP has three components that work together to create a clear, supportive and proportionate approach to ongoing competence. View the QAP journey for oral health professionals >>

Details for each component of the QAP are below. Expand each section to learn more.

Purpose: Component A helps oral health professionals reflect on their practice context, identify areas of development and plan learning that supports ongoing competence. This component also includes two guided self-reflection processes that are linked to practice context and BCCOHP’s Standards for the Oral Health Team. 

Frequency: Annual 

Format: Online 

As part of Component A, oral health professionals will: 

  • Complete a contextual guided self-inventory about their practice setting, role, and environment.
    • The Self-inventory-Supports document is designed to help you reflect on areas where you may want to strengthen your knowledge, skills, and abilities or seek additional support.   
  • Complete a guided self-reflection on how they understand, apply and maintain alignment with BCCOHP Standards.

  • Set a minimum of 2 professional goals based on individual practice context and identified learning needs. 
  • Plan continuing professional development (CPD) activities that support professional goals. 
  • Review patient/peer experience survey report (optional).

Purpose: Component B supports oral health professionals to strengthen their understanding of BCCOHP’s standards and how those expectations apply in practice by:  

  • Promoting a consistent understanding of BCCOHP’s standards across all oral health professions.
  • Reinforcing the link between BCCOHP’s standards and everyday practice.
  • Providing a structured opportunity for oral health professionals to confirm their understanding of BCCOHP’s standards.

Frequency: Annual 

Format: Online 

As part of Component B, oral health professionals will: 

  • Complete module-based learning activities, each focused on specific standards.
  • Complete knowledge check activities (within the modules) to assess learning and reinforce understanding.

*BCCOHP anticipates that no more than three modules will be required each year. 

Purpose: Component C provides individualized, supportive follow-up for oral health professionals who may benefit from additional guidance to demonstrate competence in alignment with BCCOHP standards. The goal of this component is to support oral health professionals to confidently apply the standards and maintain safe, ethical, patient-centred care. 

Frequency: Selected oral health professionals will be required to complete Component C each year 

Format: Online, telephone, or in-person (as indicated) 

Selection process: Oral health professionals may be selected to participate in Component C through an audit process designed to determine who may benefit from further support, or through other regulatory processes. Selection to participate may be based on: 

  • completion of required QAP components
  • alignment between professional goals and continuing professional development (CPD) activities  
  • extent of engagement with established QAP requirement
  • periodic or risk-informed assessment processes
  • referral from the License Committee, an investigation or resolution process, or elsewhere. 

Questions? 

Please visit our FAQ about the QAP for answers to common questions. If you have a question that isn’t addressed in the FAQs, email qualityassurance@oralhealthbc.ca.