Quality Assurance Program Modernization

Background

One of the three main ways BCCOHP protects the public is by ensuring that oral health professionals are able to practise competently throughout their careers. Quality assurance is an important part of this work.

BCCOHP is working to establish a single, modernized Quality Assurance Program for all oral health professionals.

The Quality Assurance Programs developed by the legacy colleges that came together to form BCCOHP remained in place upon amalgamation. As a result, there are currently four Quality Assurance Programs with different criteria, processes, and requirements for members of the oral health team.

Modernizing quality assurance will replace these four legacy programs with one unified, standards-linked, right-touch framework designed to support ongoing competence across all oral health professions. Establishing a modernized Quality Assurance Program for all oral health professionals is a goal outlined in our 2024-27 Strategic Plan.

Design/development phase: building a modernized Quality Assurance Program

We are currently in the design and development phase of building a modernized Quality Assurance Program for oral health professionals. 

As part of this work, we engaged external subject matter experts and research to inform our approach toward building a modernized Quality Assurance Program. The research examined best practices in ongoing competence assurance, right-touch regulation, reflective practice, and risk-informed frameworks.

From June-August 2025, BCCOHP held a consultation on the proposed Quality Assurance Program framework, inviting feedback from oral health professionals and the public.

The overarching goal remains to build a Quality Assurance Program that is:

  • Centered on patient safety and public confidence
  • Supportive of career-long competence across all oral health professionals
  • Aligned with real-world practice realities
  • Clearly linked to BCCOHP Professional and Practice Standards
  • Supporting improved patient experiences and outcomes through consistent application of BCCOHP Professional and Practice Standards

Legacy program alignment

While this work is underway, BCCOHP’s Quality Assurance Committee directed early changes to the quality assurance programs for dental hygienists and denturists. These changes are intended to begin aligning the legacy Programs toward equity and consistency, while continuing to prioritize patient safety. As development continues, additional changes may be identified. 

FAQ

A set of  frequently asked questions (FAQs) has been assembled in response to feedback and inquiries received through the life cycle of this project so far. 

Project oversight

Several key groups have been involved in supporting this work:

  • Quality Assurance Committee: This group has oversight of the development and administration of the modernized Quality Assurance Program.
  • BCCOHP Board: The Board has broad oversight of strategic initiatives such as this one, as well as the bylaws and budget related to this project.
  • Quality Assurance Working Group: This group played an initial role in framing the early architecture of the Quality Assurance Program based on professional input across the oral health team.

Who's listening:

Shivalika Katyal,
Consultant
shivalika@oralhealthbc.ca

Resources

Past engagements

Oral Health Professionals Research Study 

BCCOHP’s annual research program surveys all oral health professionals in BC and includes questions about Quality Assurance. Review the summary reports to see the key themes:

Key milestones

Timeline for OHP advisory panel

Development of guiding principles

Research

Modernized program design

←   We are here

Modernized program rollout